Manager, Professional Relations

harrowhealth; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Harrow seeks a Senior Manager/Manager, Professional Relations to drive regional physician engagement across the Eastern or Western United States. You will work with Sales Directors and field reps to deepen ophthalmologist and optometrist relationships, and cultivate KOLs, enhancing Harrow's regional presence.

You will lead state and regional conference strategy, develop peer-to-peer education, and coach speakers for impactful programs in coordination with Sales and Meetings teams.

Qualifications

• Develop and execute regional engagement plans aligned with corporate priorities.
• Coordinate physician engagement with field sales teams.
• Build relationships with ophthalmology/optometry professionals to strengthen peer education.

Responsibilities

• Lead regional engagement plans and coordinate with Regional Sales Directors and field sales reps.
• Organize state and regional ophthalmology/optometry conferences and peer education.
• Identify, coach, and develop physician speakers for educational programs.
• Collaborate with Meetings & Events on logistics and post-event follow-up.

Skills

Relationship building

KOL development

Conference planning

Strategic regional planning

Job description

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company - where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world - providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need . We encourage you to learn more about Harrow and its unique culture to see if you're the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Retina Portfolio including IHEEZO ® , TRIESENCE ® , BYOOVIZ TM , and OPUVIZ TM
• A broad Dry Eye Disease product line , led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ®
• A peri-operative Surgical product line , led by TRIESENCE ® , and BYQLOVI TM
• A Rare and Specialty product line , which includes various high-need and utility products such as ILEVRO ® , NATACYN ® , and VERKAZIA ®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Senior Manager/Manager, Professional Relations

Harrow | Reports to: Sr. Director, Professional Relations & Strategy

Position Summary

The Senior Manager / Manager, Professional Relations is responsible for developing and executing regional professional engagement strategies across an assigned geography in the Eastern or Western United States. This role works in close partnership with Regional Sales Directors, Area Sales Managers, and field sales representatives to strengthen relationships with ophthalmologists and optometrists, cultivate emerging key opinion leaders (KOLs), and expand Harrow's presence within local and regional eye care communities, including teaching institutions as appropriate.

The position leads the planning and execution of state and regional ophthalmology and optometry conferences, develops and manages peer-to-peer educational initiatives in collaboration with Sales, and identifies, coaches, and develops physician speakers who can deliver impactful educational programs. Through strong regional relationships, disciplined execution, and cross-functional collaboration, this role supports Harrow's professional engagement objectives, portfolio education, and broader commercial priorities.

Core Responsibilities

Regional Professional Relations & KOL Development

• Develop and execute regional engagement plans aligned with Harrow's corporate priorities, portfolio objectives, and field sales strategies.
• Partner closely with Regional Sales Directors, Area Sales Managers, and sales representatives to identify regional opportunities, prioritize key accounts, and coordinate physician engagement.
• Build and maintain relationships with local and regional ophthalmology and optometry influencers, emerging KOLs, and other influential healthcare professionals to strengthen long-term engagement and peer education.
• Monitor regional market trends, customer needs, competitive activity, and KPIs to evaluate performance, uncover growth opportunities and areas for improvement to strengthen Harrow's presence and engagement within the eye care community.
• Gather and communicate physician insights, emerging needs, and competitive intelligence to internal stakeholders to inform regional strategies and business decisions.

State & Regional Conference Strategy & Execution

• Lead the planning and execution of state and regional ophthalmology and optometry meetings, conferences, and professional engagement activities across the assigned geography.
• Represent the company at industry events, conferences, and customer meetings to discuss Harrow products and build brand awareness.
• Collaborate with field sales leadership to establish conference objectives, prioritize attendance and engagement opportunities, and coordinate follow-up activities.
• In coordination with Meetings & Events colleagues, manage meeting logist