Manager, Product Management - Referrals Core Experience, Shopping (Remote-Eligible)

Capital One; McLean (VA); Remote; USD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company as a Product Manager focused on enhancing customer experiences through innovative product strategies. In this role, you'll leverage your expertise in SQL and data analysis to drive the referrals program's success, collaborating with engineering and design teams to deliver exceptional products. You'll have the opportunity to influence positive change for millions of users, guiding the development of strategies that increase revenue and customer satisfaction. If you're passionate about integrating emerging technologies and creating compelling visions, this role offers a chance to make a significant impact in the digital landscape.

Benefits

Performance incentives

Comprehensive benefits

Remote work options

Qualifications

• 3+ years in Product Management with a strong focus on data-driven decision making.
• Proficiency in SQL for data strategy and insights.

Responsibilities

• Manage the referrals program's core experience roadmap from discovery to iteration.
• Define and track KPIs related to growth, engagement, and revenue.

Skills

SQL

Data Analysis

Python

R

APIs

Big Data

Product Management

Leadership

Customer Experience

Education

Degree in a quantitative field

Job description

Overview

Manager, Product Management - Referrals Core Experience, Shopping (Remote-Eligible)

We are seeking a Product Manager to join Capital One Shopping's growth team, focusing on enhancing our referrals program. The ideal candidate has a strong ability to leverage data for storytelling, hypothesis formation, and metric definition to measure product success.

Product Management at Capital One involves reimagining existing processes, identifying value creation opportunities, and delivering innovative, sustainable customer experiences through technology. Our goal is to succeed in the digital age by leveraging our diverse portfolio, investments in growth, and transformation initiatives.

Are you passionate about designing intuitive products and improving customer experiences? Do you want to influence positive change for millions of users and help them make smarter financial decisions? If so, a career in product management at Capital One might be the right fit for you.

What we are looking for:

• Passion for emerging technologies (APIs, Big Data, Native UI's) and integrating them into product development
• Proficiency in SQL for data strategy, insights, and troubleshooting
• Experience in setting and monitoring KPIs, requiring strong SQL/data analysis skills
• Comfort with backend products, challenging norms, and advocating for the team
• Skills in handling large data sets using SQL, Python, and/or R
• Ownership of daily product operations, including bug identification and opportunity leveraging through data analysis
• Product-centric mindset from ideation through iteration
• Customer-first approach
• Ability to create compelling visions and communicate effectively with senior leadership and teams
• Leadership skills to foster a positive team culture
• Ability to manage multiple projects efficiently
• Focus on launching innovative, merchant-focused products that increase revenue and customer value

What you'll do:

• Manage the referrals program's core experience roadmap, from discovery to iteration
• Define and track KPIs related to growth, engagement, and revenue
• Lead growth strategies and integrate referral campaigns across channels
• Guide engineering and design teams to deliver an exceptional referrals experience, including testing and data-driven improvements
• Analyze the competitive landscape for differentiation opportunities
• Understand user and stakeholder needs to inform tradeoffs and prioritization
• Develop a vision and roadmap for the referrals program to enhance customer satisfaction and business growth

Basic Qualifications:

• Minimum 3 years in Product Management
• Minimum 3 years of SQL experience
• Degree in a quantitative field or in the process of obtaining one, with an expected completion date before the start

Preferred Qualifications:

• Experience translating business strategies into digital products
• 2+ years in A/B testing and experimentation
• Experience with mobile-first products and large user bases
• Experience designing growth loops, viral mechanics, or referral programs

Capital One is open to sponsoring qualified applicants for employment authorization and considers remote work options. Salary ranges vary by location, with specific figures provided in the full job listing. The role also offers performance incentives and comprehensive benefits.