Manager, Product Design, Customer & Partner Experience (Fully Remote)

ServiceNow; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

ServiceNow is seeking a Senior UX Design Leader in the United States to lead, mentor, and inspire a team of UX designers, fostering a collaborative, high-performance design culture.

You will guide designers through the full product lifecycle—from research and ideation to prototyping, testing, and delivery—promoting UX best practices. You will collaborate cross-functionally with product management and engineering to deliver user-centered solutions and articulate the UX vision to executives.

Responsibilities

• Lead, mentor, and inspire a team of UX designers to foster a collaborative, high-performance design culture.
• Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery, promoting best practices in UX design.
• Collaborate cross-functionally with product management and engineering to deliver cohesive, user-centered solutions and articulate the UX vision to executives.

Skills

UX leadership

Mentoring

Cross-functional collaboration

Job description

• Lead, mentor, and inspire a team of UX designers fostering a collaborative, innovative, and high-performance design culture.
• Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery, promoting best practices in UX design.
• Collaborate cross-functionally with product management and engineering to deliver cohesive, user-centered solutions and articulate the UX vision to executives.