Manager, Product Change Management - Remote

501 CSAA Insurance Services, Inc.; Colorado; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is looking for a dynamic Manager of Product Change Management to lead and mentor a high-performance team in the Personal Lines Product division. This role involves providing leadership in change management, advising stakeholders, and developing innovative strategies to ensure successful project delivery. Join a forward-thinking organization committed to fostering a culture of inclusion and innovation while making a significant impact on the industry. If you thrive in a fast-paced environment and are passionate about change management, this is the perfect opportunity for you.

Benefits

Comprehensive compensation package

Performance bonus

401(k) with company match

Qualifications

• 10+ years of related experience in change management.
• Experience leading high-performance teams in a matrix environment.

Responsibilities

• Lead change management for the Personal Lines Product Division.
• Advise stakeholders and develop coordinated change management activities.

Skills

Change Management

Project Management

Communication Skills

Strategic Thinking

Agile Methodologies (SAFe)

Education

Bachelor's Degree

Job description

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties. We are committed to progress over perfection, recognizing every day as an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow and are actively hiring for a Manager, Product Change Management - Remote. Join us and support CSAA IG in achieving our goals.

Your Role :

As a Manager, Product Change Management, you will manage the resources and activities of a team while providing mentorship and leadership to the Personal Lines Product division.

1. Provide leadership and mentorship, being accountable for the delivery of change management to the Personal Lines Product Division.
2. Advise external stakeholders on change management discipline.
3. Lead change practitioners, set overall change and communication strategies, ensure process adherence, and oversee projects within the organization.
4. Partner with organizational leadership, communication, training, and business support teams to develop coordinated change management activities that meet objectives on time and within budget.
5. Act as Change Manager for multiple, sophisticated change efforts, coaching business leaders on plan alignment between technical and business streams.
6. Lead in developing new change management methods and service offerings, recognized as a thought leader.
7. Provide frameworks for staffing, budgeting, and resource planning for change initiatives.
8. Use surveys and other inputs to report on change initiatives, including workplace culture, employee engagement, and change sustainability.

Required Experience, Education, and Skills

• Bachelor’s degree (or equivalent) plus 10+ years of related experience.
• At least 2 years leading high-performance teams in a matrix environment.
• Deep knowledge of Change Management concepts, methods, and application.
• Strong communication, business acumen, and project management skills.
• Experience in training design, development, and delivery for complex projects.
• Ability to influence leaders at all levels, including executives.
• Excellent active listening skills and adaptability in communication.
• Strong partnering and influencing skills with strategic thinking ability.
• Ability to operate in a fast-paced, changing environment.
• Knowledge across functional areas related to change deployment, including communications, HR, IT, and business process improvement.
• Experience in an agile, specifically SAFe, environment.

Preferred Attributes

• 5+ years’ experience in a professional consulting environment.
• Builds collaborative, inclusive, and psychologically safe environments.
• Supports company culture through active involvement and mentorship.
• Translates enterprise strategy into team goals.
• Willing to travel as needed.
• Demonstrates ownership mentality, thinking beyond own area.

Our Values and Commitment

At CSAA IG, we are dedicated to protecting our customers, employees, communities, and the environment. We are committed to climate action, inclusion, and innovation, fostering a community of service rooted in belonging and purpose.

Recognition : We offer a comprehensive compensation package, performance bonus, 401(k) with company match, and more!