Manager Print and Mail

Pitney Bowes; Denver (CO); On-site; USD 81,476 - 101,856; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life & disability insurance

401K matching

Flexible spending account (FSA)

Employee assistance program

PTO & paid holidays

Job summary

Moda Health seeks a Print and Mail Manager to oversee the corporate print and mail facility. Lead workflow, allocate resources, and set priorities to secure data, maximize production, and meet deadlines.

Manage vendor relationships and evaluate major purchases and leases, while ensuring excellent customer service. The role requires a bachelor’s degree, 4 years of management experience, strong data networking knowledge, and proficiency with MS Office; Adobe CS is a plus.

Qualifications

• Bachelor’s degree required; master’s preferred.
• Four years of management experience in a document factory or similar.
• Strong knowledge of business data networking and digital communications.
• Skills in budgeting, training, and project management.
• Excellent verbal, written, and interpersonal communication.
• Ability to handle confidential information professionally.

Responsibilities

• Oversee security of corporate data and confidentiality of insureds’ information.
• Prioritize and manage competing production priorities in a dynamic environment.
• Direct Print Team Supervisor, Mail Team Supervisor, and other leads.
• Manage vendor relationships with equipment manufacturers and service providers.
• Evaluate purchases and lease agreements; report on expenses quarterly.
• Ensure timely delivery of contracted products and services.
• Collaborate with Marketing to optimize materials and postage discounts.
• Grow print and mail services beyond Moda family of companies.

Skills

Management experience

Budgeting

Project management

Training

Communication skills

Confidentiality

Microsoft Office

Adobe Creative Suite

Vendor management

Digital print software

Data networking knowledge

Education

Bachelor’s degree in business administration or related field

Master’s degree preferred

Tools

Adobe Creative Suite

Microsoft Office

Digital print software tools

Job description

Position Summary

Moda Health is seeking a Print and Mail Manager to oversee all operations of Moda’s corporate print and mail facility. The manager will organize workflow, apply resources, set priorities to secure data, maximize production, and meet mandated mail deadlines. They will manage relationships with key equipment and software vendors, evaluate proposals, and make recommendations on major purchases and lease contracts.

Pay Range

$81,475.80 - $101,856.32 annually, DOE.

Benefits

• Medical, Dental, Pharmacy, Life & Disability
• 401K – Matching
• FSA
• Employee Assistance Program
• PTO and paid holidays

Required Skills & Credentials

• Bachelor’s degree in business administration, management information systems, or a related field is required; a Master’s degree is preferred.
• Four years of management experience, preferably in a “document factory” production environment.
• Strong technical knowledge of business data networking and digital communications is required; familiarity with digital print software tools is preferred.
• Demonstrated skills in training, budgeting, and project management.
• Strong verbal, written, and interpersonal communication skills.
• Demonstrated skills in negotiation, workflow analysis, team building, and problem‑solving.
• Ability to maintain confidentiality and project a professional business image.
• Ability to work well under pressure with frequent interruptions and shifting priorities.
• Proficiency with all Microsoft Office applications is required.
• Proficiency with Adobe Creative Suite applications is preferred.
• Must be able to navigate multiple screens.

Primary Functions

• Manage people and systems to ensure the security of corporate data and confidentiality of insureds’ protected information.
• Manage conflicting priorities in an ever‑changing production environment.
• Train, provide direction, and evaluate the performance of the Print Team Supervisor, Mail Team Supervisor, Technical Team Supervisor, Print Software Engineer, and Project Manager.
• Manage vendor relationships with print/mail equipment manufacturers, software developers, and service providers.
• Evaluate proposed purchases and lease agreements and make recommendations to senior management.
• Monitor vendor performance to ensure delivery of all contracted products and services.
• Develop annual operating and capital budget requests, then monitor and report on expenses quarterly.
• Ensure excellent customer service to all customers, both internal and external.
• Collaborate with Marketing and other Moda departments to ensure high‑quality materials and design while maximizing postage discounts.
• Sell print and mail services to customers outside the Moda family of companies.
• Maintain broad technical knowledge of the print and mail industry, particularly new software applications and automated workflows.
• Monitor inventory, ordering, and costs of all consumable supplies.
• Assure good, timely maintenance of the physical plant and all machinery and equipment.
• Other duties as assigned.

Contact with Others

• Within the company with all departments.
• Outside the company with USPS and vendors such as Xerox, Bell & Howell, Bluecrest, Pitney Bowes, UPS, Quadient, and others.

EEO Statement

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information regarding accommodations please direct your questions to Kristy Nehler and Daniel McGinnis via our [e-mail] email. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.