Manager, Premium Seating

University of Oregon; Eugene (OR); On-site; USD 26,000 - 40,000; Full time

Job summary

University of Oregon seeks a Manager, Premium Seating & Parking within the Intercollegiate Athletics department. This role leads premium seating services, coordinates parking allocations, and drives customer engagement and philanthropic support among premium patrons.

The position requires building relationships with suite holders and club seat members, ensuring a high-quality experience and cross-functional collaboration with development and ticketing teams.

Qualifications

• Two years of general clerical experience.
• Associate's degree in Office Occupations or Office Technology.
• Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
• College courses in Office Occupations or Office Technology substitute for the required experience.

Responsibilities

• Serve as primary contact for premium seating customers (suite holders, club seat members, hospitality clients).
• Manage premium seating accounts and related ticketing benefits, including parking allocations and communications.
• Collaborate with development officers, ticket operations staff, and athletics stakeholders to support revenue generation and customer engagement.
• Provide exceptional customer service and develop engagement strategies for high-value constituents.
• Work outside normal hours including evenings, weekends, and athletic events as needed.

Skills

Customer service

Time management

Relationship building

Premium seating knowledge

Education

Associate's degree in Office Occupations/Office Technology

Certificate in Office Occupations/Office Technology

Tools

Paciolan

Ticketmaster

Salesforce

Job description

Manager, Premium Seating & Parking

Department: Intercollegiate Athletics

Classification: Office Specialist 2

Appointment Type and Duration: Regular,Ongoing

Salary: $19.36 - $28.75 per hour

FTE: 1.0

Review of Applications Begins

October 19, 2026; position open until filled

Special Instructions to Applicants

Please provide a resume that clearly outlines relevant workhistory, including dates of employment and educational background. These details are crucial in evaluating whether applicants meet the qualifications for the position.

Department Summary

The University of Oregon Intercollegiate Athletic Department's primary purpose is to provide a unique opportunity for student-athletes to be developed, tested, and encouraged to reach their maximum potential in every aspect of their lives. It is the steadfast goal of the Department of Intercollegiate Athletics to provide the most outstanding student-athlete experience by helping them to achieve excellence, both in the classroom and in their chosen sport. The department has approximately 300 administrative & classified employees and hosts over 600,000 spectators annually and represents the University of Oregon in athletic competition with other universities & colleges.

Position Summary

The Manager, Premium Seating & Parking serves as a key member of the Duck Athletic Fund team, providing exceptional service and operational support for premium seating. The position serves as the primary point of contact for premium seating customers, including suite holders, club seat members, and other premium hospitality clients. The Manager is responsible for cultivating strong relationships with these constituents, ensuring a high-quality customer experience, and developing strategies to increase engagement, retention, and philanthropic support among premium seating patrons.

In addition to managing premium seating accounts and related ticketing benefits, this position oversees parking allocations, customer service initiatives, and premium seating communications. The Manager collaborates closely with development officers, ticket operations staff, and athletics department stakeholders to support revenue generation, customer satisfaction, and customer engagement goals.

Work may require availability outside of normal business hours, including evenings, weekends, and athletic events.

Minimum Requirements

• Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR
• An Associate's degree in Office Occupations or Office Technology; OR
• Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Preferred Qualifications

• Experience in premium seating, customer relationship management, athletic development, ticketing operations, or hospitality services.
• Ability to build relationships, provide exceptional customer service, and develop engagement strategies for high-value constituents.
• Experience utilizing CRM and ticketing software systems, such as Paciolan, Ticketmaster, Salesforce, or similar platforms.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ourwebsite.

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listedhere.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.