Program Manager, Learning and Technology Adoption

University of Oregon; Eugene (OR); On-site; USD 80,000 - 100,000; Full time

Job summary

University of Oregon seeks a Program Manager for Learning & Technology Adoption to lead programs, training, events, and initiatives that promote effective use of technology across the university. You will partner with Information Services and campus partners to translate institutional needs into scalable learning programs.

The role balances strategic planning with hands-on execution, delivering high-impact learning experiences and sustainable training practices for continuous improvement across

Qualifications

• Three (3) years of experience planning, coordinating, and delivering complex events from concept through execution, including managing logistics, coordinating across teams or external partners, and influencing stakeholders without direct authority.
• Five (5) years of experience designing and delivering training, learning, or educational content for professional or adult audiences using a variety of delivery modalities (in person, virtual, hybrid, or asynchronous).
• Demonstrated ability to achieve measurable outcomes by improving workflows, learning experiences, service delivery, or decision-making, with documented examples of impact.
• Demonstrated ability to operate effectively in ambiguous or evolving environments by defining direction, prioritizing work, and driving progress to completion.

Responsibilities

• Lead programs, training, events, and initiatives that support effective use of technology, services, and processes across the University of Oregon.
• Collaborate across Information Services and the broader university community to translate institutional needs into scalable learning programs.
• Guide programs from concept through execution, aligning goals and outcomes across stakeholders and delivering high-impact learning experiences.

Job description

Program Manager, Learning and Technology Adoption

Department: Information Services

Appointment Type and Duration: Regular,Ongoing

Salary: $80,000-$100,000 per year

Compensation Band: OS-OA08-Fiscal Year2026-2027

FTE: 1.0

Application Review Begins

September 14, 2026; open until filled

Department Summary

Information Services (IS) is the central information technologyunit at the University of Oregon and provides wide ranging servicesto campus. Information Services consists of four major functionalareas: Customer Experience, which serves as the key contact pointfor interactions with campus clients and customers; Applications& Middleware, which manages and supports applications,integration services, identity management and data management;Information Security, which helps protect virtual or physicalinformation; and Technology Infrastructure, which providesadministration and support for the software, hardware, and servicesneeded to support the campus IT environment. Information Servicesalso includes the Advanced Network Technology Center. IS worksclosely with the Network for Education and Research inOregon.

Established in 1876, the University of Oregon offers a breadth anddepth of curricula with more than 270 academic programs andprovides the opportunity to work at a respected research universitywith a strong holistic, liberal arts foundation. The UO also has ahistory of political and social involvement that embraces diversebeliefs, cultures, and values, and it is committed to environmentalresponsibility.

The university is also proud of the Phil and Penny Knight Campusfor Accelerating Scientific Impact, an initiative specificallydesigned to fast-track scientific discoveries and the process ofturning those discoveries into innovations that improve the qualityof life for people in Oregon, the nation and beyond. InformationServices collaborates with Research and Innovation and our schoolsand colleges to support the research, teaching, and learningmission of the university.

Eugene is the home of the University of Oregon. Located in the lushWillamette Valley, Eugene is well-known for outdoor pursuits likerunning, cycling, rafting, and fishing, as well as arts, music,crafts, brewing, wine-making, and community-supported agriculture.With branches in Portland and on the Oregon coast, the UO is deeplyconnected to Oregon's natural and cultural treasures.

Position Summary

The Program Manager for Learning & Technology Adoption leadsprograms, training, events, and initiatives that support theeffective use of technology, services, and processes across theUniversity of Oregon. This role enables faculty, staff, and campuspartners to adopt tools and practices that improve learning,workflows, and service delivery.

Working in a collaborative, matrixed environment, the ProgramManager partners across Information Services and the broaderuniversity community to translate institutional needs into scalablelearning programs. The role leads through influence, balancingstrategic planning with hands-on execution.

The Program Manager guides programs from concept through execution,aligning goals and outcomes across stakeholders. The role advancesinstitutional priorities by delivering high-impact learningexperiences, supporting technology adoption, and establishingsustainable practices for training, evaluation, and continuousimprovement.

Minimum Requirements

• Three (3) years of experience planning, coordinating, anddelivering complex events from concept through execution, includingmanaging logistics, coordinating across teams or external partners,and influencing stakeholders without direct authority.
• Five (5) years of experience designing and delivering training,learning, or educational content for professional or adultaudiences using a variety of delivery modalities (e.g., in person,virtual, hybrid, or asynchronous).
• Demonstrated ability to achieve measurable outcomes by improvingworkflows, learning experiences, service delivery, ordecision-making, with documented examples of impact.
• Demonstrated ability to operate effectively in ambiguous orevolving environments by defining direction, prioritizing work, anddriving progress to completion.

Professional Competencies

• Communicate complex information clearly and effectively inwriting, verbally, and through multimedia formats; present andfacilitate discussions for diverse audiences
• Manage and prioritize complex, multi-faceted work using strongorganizational and project management skills.
• Build and sustain strong relationships with faculty, staff,students, and stakeholders to assess needs, align expectations, andachieve outcomes.
• Quickly learn new technologies and translate technicalinformation into clear, engaging learning materials across formats(presentations, e-learning, instructional aids).
• Take initiative and deliver results in evolving environments byidentifying opportunities, defining direction, prioritizing work,and driving progress.
• Demonstrate attention to detail, professionalism, andresponsiveness.
• Deliver high-quality customer service and contribute to arespectful, safety-conscious workplace.

Preferred Qualifications

• Experience driving adoption and sustained use of tools, systems,or processes through training, communication, change management,and stakeholder engagement strategies.
• Experience planning and delivering large-scale or high-impactprograms or initiatives (e.g., conferences, institutional rollouts,multi-session programs, or campus-wide campaigns).
• Experience working in complex or matrixed organizations, such ashigher education, government, research, or large nonprofitenvironments.
• Experience delivering projects from concept through completionwith minimal oversight.

FLSA Exempt: Yes

All offers of employment are contingent upon successfulcompletion of a background check.

The University of Oregon is proud to offer a robust benefitspackage to eligible employees, including health insurance,retirement plans, and paid time off. For more information aboutbenefits, visit ourwebsite.

The University of Oregon is an equal-opportunity institutioncommitted to cultural diversity and compliance with the Americanswith Disabilities Act. The University encourages all qualifiedindividuals to apply and does not discriminate on the basis of anyprotected status, including veteran and disability status. TheUniversity is committed to providing reasonable accommodations toapplicants and employees with disabilities. To request anaccommodation in connection with the application process, pleaseemail us or call541-346-5112.

UO prohibits discrimination on the basis of race, color, religion,national origin, sex, sexual orientation, gender identity, genderexpression, pregnancy (including pregnancy-related conditions),age, physical or mental disability, genetic information (includingfamily medical history), ancestry, familial status, citizenship,service in the uniformed services (as defined in federal and statelaw), veteran status, expunged juvenile record, and/or the use ofleave protected by state or federal law in all programs, activitiesand employment practices as required by Title IX, other applicablelaws, and policies. Retaliation is prohibited by UO policy.Questions may be referred to the Office of Equal Opportunity andAccess. Contact information, related policies, and complaintprocedures are listedhere.

In compliance with federal law, the University of Oregon preparesan annual report on campus security and fire safety programs andservices. The Annual Campus Security and Fire Safety Report isavailable online.