Manager-Practice

Baptist; Jonesboro (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

Baptist Memorial Healthcare Corporation is seeking a Practice Manager to oversee office operations, including scheduling, registration, and financial matters, while ensuring compliance with state regulations. The role involves supervising clinic staff and coordinating policies and procedures under clinic leadership.

The position requires 2 years in an office setting with at least 1 year in a supervisory clinic role, and a bachelor’s degree.

Qualifications

• 2 years of experience in an office setting.
• 1 year of supervisory experience in a clinic environment.
• Bachelor's Degree preferred.
• Working knowledge of medical terminology.

Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• Assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals describing procedures and provides training to implement changes or to introduce new systems.
• Manages and maintains control and distribution of inventory, monitors expenditures through accounts payable review, and assists in preparing and maintaining the office budget.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities including answering phones, scheduling meetings, confidential correspondence, attending meetings and taking minutes.
• Completes assigned goals.

Skills

Defuse volatile situations

Medical terminology

Analytical skills

Spreadsheet

Word processing

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

The Practice Manager provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations. Supervises activities and personnel of clinics; registration, check out, all financial matters related to the clinic, as well as monitor clinical areas for compliance with state regulation and regulatory agencies to ensure staff follows policies and procedures outlined by clinic leadership. Reports to leadership any unresolved issues of patients, staff, and physicians. Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of work.

Required Population Served

Job Responsibilities

Job Responsibilities

Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.

Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.

assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.

Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.

Prepares, monitors, and maintains departmental records and reports.

Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.

Completes assigned goals.

Specifications

Experience

Description Minimum Required Preferred/Desired 2 years experience in office setting. One (1) Year of supervisory experience in a clinic environment.

Education

Description Minimum Required Preferred/Desired Bachelor's Degree

Training

Description Minimum Required Preferred/Desired

Special Skills

Description Minimum Required Preferred/Desired Ability to defuse volatile situations and address patient/customer concerns. Working knowledge of medical terminology. Strong analytical background and familiarity with spreadsheet and word processing applications.

Licensure

Description Minimum Required Preferred/Desired

Reporting Relationships

Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

Reporting Relationships

Yes

No

Functional Demands

Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.