Manager-Practice

Baptist Memorial Health Care Corporation; Jonesboro (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Jonesboro, AR seeks a Practice Manager to oversee office operations, including scheduling, registrations, and financial duties for clinics, ensuring adherence to policies and regulatory requirements.

You will supervise clinic staff, coordinate administrative activities, prepare budgets, and report issues to leadership. A Bachelor's degree is required, with at least 2 years in an office setting and supervisory clinic experience.

Qualifications

• 2 years experience in office setting.
• One (1) Year of supervisory experience in a clinic environment.
• Bachelor's Degree required.

Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• Assist the Director in the development and implementation of policies within the office.
• Develops operation procedures, forms, and systems; prepares manuals describing procedures and provides training as appropriate.
• Manages inventory control and distribution, monitors expenditures through accounts payable review.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities including telephones, scheduling meetings, confidential correspondence, meetings and minutes.

Skills

Medical terminology

Analytical skills

Spreadsheet proficiency

Word processing

Customer service

Education

Bachelor's Degree

Job description

Overview

Job Summary

The Practice Manager provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations. Supervises activities and personnel of clinics; registration, check out, all financial matters related to the clinic, as well as monitor clinical areas for compliance with state regulation and regulatory agencies to ensure staff follows policies and procedures outlined by clinic leadership. Reports to leadership any unresolved issues of patients, staff, and physicians. Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of work.

Required Population Served

Job Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• Assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.
• Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.
• Completes assigned goals.

Specifications

Experience

2 years experience in office setting.

One (1) Year of supervisory experience in a clinic environment.

Education

Bachelor's Degree

Special Skills

Ability to defuse volatile situations and address patient/customer concerns. Working knowledge of medical terminology. Strong analytical background and familiarity with spreadsheet and word processing applications.

Reporting Relationships

Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

Yes

No

Work Environment

Functional Demands

• Sedentary: Very light energy level. Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
• Light: Moderate energy level. Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
• Medium: High energy level. Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
• Heavy: Very high energy level. Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating

• Sedentary
• Light
• Medium
• Heavy