Manager, PMO - MP Software

Intuitive; Sunnyvale (CA); On-site; USD 160,000 - 210,000; Full time

Job summary

Intuitive is seeking a Manager, Program Management to oversee the PMO within the Product Development/Product Changes organization. The role leads project managers, coordinators, and cross-functional teams to deliver timely product designs.

The Manager will drive process improvements, resource planning, and stakeholder communications while ensuring compliance and quality in development and design controls.

Responsibilities

• Hire and develop a small team of project managers and coordinators; train on processes and tools for compliance, quality, and planning.
• Organize and prioritize team work to meet objectives and align with business goals.
• Assist functional design managers with planning and execution to achieve project goals; enable resource planning and data-driven prioritization.
• Support resource demand planning; coach and resolve resource gaps to balance scope, schedule, and resources.
• Communicate project priorities and milestones across PMO and cross-functional teams; support stakeholder alignment.
• Coordinate with other PMs to understand goals and negotiate resources and schedules.
• Lead cross-functional project teams; develop detailed plans; run weekly meetings; publish minutes and track follow-ups.
• Plan and track design history documents for projects.
• Share best practices with PMO; drive ownership and value from new requests.

Job description

Job Description

Primary Function of Position:

The Manager, Program Management organizes a diverse set of activities of the Program Management Office (PMO) group within the Product Development/Product Changes organization. The PMO group is responsible for leading cross functional teams developing for new products, and consists of project managers, program managers and project coordinators. The PMO group also helps develop processes for efficient product development and design controls in collaboration with design engineering and quality.

The Manager, Program Management orchestrates the activities of her/his staff to deliver compelling final product designs within demanding product release schedules. He/she must be highly organized and detail-oriented, and interact fluidly and effectively with numerous individuals and departments. The Manager will have a close working relationship with the Engineering, Quality, Regulatory, Clinical, Human Factors, Manufacturing, Supply Chain, Technical Publications, Training, Service, Finance, and Marketing departments, as well as other program and project managers.

Roles and Responsibilities:

• Hire and develop a small team of highly capable, professional project managers and coordinators to meet the needs of the Product Design group. Ensure team members are trained on company processes and tools for compliance, quality, and efficient planning and execution of product development projects. Act as player-coach for staff. Develop their capabilities and provide professional development path. Periodically assess staff performance and provide feedback, both formal and informal.
• Help in defining and aligning project goals with business unit and corporate objectives. Organize and prioritize the work of the teams to accomplish the objectives.
• Help the functional managers of the design group plan and execute the activities required to achieve project goals. Facilitate resource planning, load balancing, and priority setting by functional managers by providing clear, concise, actionable data.
• Support resource demand planning for project teams including estimating project work efforts, needs, roles and responsibilities. Coach project managers and support resolving resource gaps to balance scope, schedule, and resources for project success.
• Communicate project priorities and key project deliverables and milestones broadly including within the PMO team, to all cross-functional team members, to business unit management, and to shared services management. Support project managers in stakeholder communications and alignment.
• Coordinate effectively with a number of other project managers who are driving overall product development programs, to understand project goals, scope, and timelines, and help functional managers negotiate resources and schedules.
• Lead cross-functional project teams for larger projects. Develop detailed project plans for a cross-functional team focused on all the elements of those programs. Conduct weekly team meetings of project team. Responsible for establishing the meeting agenda, conducting the meeting, publishing meeting minutes, and tracking follow up activities.
• Plan and track the creation of the design history documents for projects by the project teams.
• Facilitate best practices sharing and feedback to PMO management. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.