Manager Perioperative Support Services - Atrium Health Union

Advocate Health; Monroe (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Advocate Health in Monroe, NC seeks a seasoned Sterile Processing Department manager to lead quality improvement efforts and ensure service excellence. You will monitor complaints, manage budgets, and coordinate staff meetings while partnering with materials management on contracts.

The role requires a HS diploma or GED, a Bachelor's degree preferred, and 3+ years in central sterile services or surgical settings; prior management experience is preferred.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• Graduate of Accredited Central Processing or Surgical Technology Program preferred.
• Minimum of 3 years central service or surgical experience required. Management experience preferred.

Responsibilities

• Develops, implements, and monitors a quality improvement program for SPD.
• Assists in utilizing customer feedback and measures customer service to improve service.
• Monitors and responds to complaints and incidents concerning the department and ensures resolution.
• Establishes systems and procedures to promote utilization of supplies and staff.
• Participates with materials management in contract negotiations regarding supplies and services utilized in SPD.
• Coordinates and conducts staff meetings.
• Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems.

Skills

Quality improvement

Budget management

Staff coordination

Customer service

Education

Bachelor's degree

Central Processing program

Surgical Technology program graduate

Job description

Essential Functions

• Develops, implements, and monitors a quality improvement program for SPD.
• Assists in utilizing customer feedback and measures customer service to improve service .
• Monitors and responds to complaints and incidents concerning the department and ensures resolution.
• Establishes systems and procedures to promote utilization of supplies and staff.
• Participates with materials management in contract negotiations regarding supplies and services utilized in SPD.
• Coordinates and conducts staff meetings.
• Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems.

Physical Requirements

• Must be able to stand, walk, bend, stoop, and stretch for long periods of time.
• Must lift up to 40 pounds.
• Push and pull heavy loads.
• Acuity in vision and hearing.
• Dexterity in both hands and fingers.
• Must be able to work under high pressure.

Education, Experience and Certifications

• High School Diploma or GED required.
• Bachelor's of Science or Art preferred.
• Graduate of Accredited Central Processing or Surgical Technology Program preferred.
• Minimum of 3 years central service or surgical experience required. Management experience preferred.