Manager Perioperative Support Services - Atrium Health Union

Hugh Chatham Memorial Hospital; Council Oaks (NC); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Flexible Spending Accounts

Retirement plan with employer match

Educational Assistance

Job summary

Advocate Health’s Union campus seeks a Sterile Processing Services leader to develop and sustain a quality improvement program for SPD. You will coordinate staff, monitor complaints, and collaborate with materials management on contracts while overseeing budgets.

Ideal candidates have 3+ years in central service or surgical settings, a relevant degree or program, and management experience. This role features a 40-hour week with 8am–4pm shifts.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• Graduate of Accredited Central Processing or Surgical Technology Program preferred.
• Minimum of 3 years central service or surgical experience required; management experience preferred.

Responsibilities

• Develops, implements, and monitors a quality improvement program for SPD.
• Assists in utilizing customer feedback and measures customer service to improve service.
• Monitors and responds to complaints and incidents concerning the department and ensures resolution.
• Establishes systems and procedures to promote utilization of supplies and staff.
• Participates with materials management in contract negotiations regarding supplies and services utilized in SPD.
• Coordinates and conducts staff meetings.
• Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems.

Skills

Quality improvement

Customer service

Complaint handling

Budget management

Contract negotiations

Staff coordination

Financial analysis

Education

HS Diploma or GED

Bachelor's degree preferred

Central Processing/Surgical Tech program preferred

3+ years central service or surgical experience

Management experience preferred

Job description

Department: 37719 Atrium Health Union - Sterile Processing Services

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Full Time, Monday-Friday 8am-4pm

Pay Range:

$38.20 - $57.30

Essential Functions

• Develops, implements, and monitors a quality improvement program for SPD.
• Assists in utilizing customer feedback and measures customer service to improve service .
• Monitors and responds to complaints and incidents concerning the department and ensures resolution.
• Establishes systems and procedures to promote utilization of supplies and staff.
• Participates with materials management in contract negotiations regarding supplies and services utilized in SPD.
• Coordinates and conducts staff meetings.
• Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems.

Physical Requirements

• Must be able to stand, walk, bend, stoop, and stretch for long periods of time.
• Must lift up to 40 pounds.
• Push and pull heavy loads.
• Acuity in vision and hearing.
• Dexterity in both hands and fingers.
• Must be able to work under high pressure.

Education, Experience and Certifications

• High School Diploma or GED required.
• Bachelor's of Science or Art preferred.
• Graduate of Accredited Central Processing or Surgical Technology Program preferred.
• Minimum of 3 years central service or surgical experience required. Management experience preferred.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.; please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.