Manager, Performance Management

Ally-Financial; Detroit (MI); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Time off and holidays

Volunteer time off

401(k) with company match

Student loan payoff

Tuition reimbursement

Employee stock purchase plan

Financial coaching

Flexible health and insurance options

Job summary

Ally Financial is seeking a Senior Manager of Performance Management for a hybrid role based in Detroit, MI or Charlotte, NC. You will design, implement, and continuously improve enterprise performance management practices, influencing manager effectiveness and talent decisions across the organization.

You will lead strategies for objective setting, feedback, coaching, evaluations, and calibration, partnering with HR and business leaders to simplify processes and deliver scalable solutions.

Qualifications

• Bachelor’s degree or equivalent practical experience in HR, business, or related field.
• 7+ years of experience in performance management or talent management.
• Experience designing enterprise talent practices and managing cross-functional programs.
• Strong knowledge of objective setting, feedback, coaching, performance evaluations, ratings, and calibration.
• Strong analytical and problem-solving skills with quantitative and qualitative information.
• Excellent consulting, facilitation, communication, and stakeholder-management skills.
• Ability to influence without direct authority.

Responsibilities

• Lead enterprise performance management practices including objective setting, ongoing feedback and coaching, evaluations, ratings, and calibration.
• Shape the performance management strategy and roadmap, identifying opportunities to improve effectiveness, simplify processes, and strengthen the employee and manager experience.
• Develop practical frameworks, tools, and resources that help managers set expectations, provide meaningful feedback, coach performance, differentiate outcomes, and support development.
• Translate strategy into scalable practices that balance business needs, employee experience, technology capabilities, governance requirements, and operational feasibility.
• Use employee and manager feedback, process measures, talent outcomes, and external research to evaluate effectiveness and recommend improvements.
• Lead process simplification and partner with HR Technology and Operations to improve workflows, systems, and user experiences.
• Establish standards, documentation, decision frameworks, controls, and governance that support consistent and defensible talent decisions.
• Partner across HR and the business to drive adoption and connect performance practices with broader talent and business processes through clear enablement, communications, and change strategies.
• Contribute to related talent and manager-effectiveness priorities, including assessment, skills validation, talent decision frameworks, and emerging uses of technology and AI.
• Lead complex, cross-functional initiatives, manage competing priorities, and influence stakeholders at multiple levels.

Skills

Objective setting

Feedback

Coaching

Performance evaluations

Calibration

Analytical skills

Stakeholder management

Project management

Education

Bachelor's degree in HR / Business

Advanced degree in I/O Psychology / Organizational Development

Tools

Workday

People analytics

HR technology

Job description

Ally and Your CareerAlly Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?Work Schedule : Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.The OpportunityThis role is on a hybrid schedule in our Detroit, MI or Charlotte, NC office.The Manager of Performance Management leads the design, execution, and continuous improvement of enterprise performance management practices and contributes to broader talent strategies that strengthen manager effectiveness and talent decisions. This role owns key elements of the performance experience—from objective setting and ongoing feedback through year-end evaluation and calibration—and turns research, data, and stakeholder input into simple, scalable, and defensible practices.The Work ItselfLead enterprise performance management practices, including objective setting, ongoing feedback and coaching, evaluations, ratings, and calibration.Shape the performance management strategy and roadmap, identifying opportunities to improve effectiveness, simplify processes, and strengthen the employee and manager experience.Develop practical frameworks, tools, and resources that help managers set expectations, provide meaningful feedback, coach performance, differentiate outcomes, and support development.Translate strategy into scalable practices that balance business needs, employee experience, technology capabilities, governance requirements, and operational feasibility.Use employee and manager feedback, process measures, talent outcomes, and external research to evaluate effectiveness and recommend improvements.Lead process simplification and partner with HR Technology and Operations to improve workflows, systems, and user experiences.Establish standards, documentation, decision frameworks, controls, and governance that support consistent and defensible talent decisions.Partner across HR and the business to drive adoption and connect performance practices with broader talent and business processes through clear enablement, communications, and change strategies.Contribute to related talent and manager-effectiveness priorities, including assessment, skills validation, talent decision frameworks, and emerging uses of technology and AI.Lead complex, cross-functional initiatives, manage competing priorities, and influence stakeholders at multiple levels.The Qualifications We’re Looking ForBachelor’s degree in Human Resources, Business, Industrial-Organizational Psychology, Organizational Development or a related field, or equivalent practical experience.7+ years of relevant experience in performance management, talent management, organizational effectiveness, HR consulting, I/O psychology or a related talent discipline.Experience designing, managing, or improving complex enterprise talent or HR practices.Strong knowledge of objective setting, feedback, coaching, performance evaluations, ratings, and calibration.Ability to translate strategy, research, and stakeholder needs into practical, scalable solutions.Strong analytical and problem-solving skills, including use of quantitative and qualitative information to identify insights and recommend action.Strong consulting, facilitation, communication, and stakeholder-management skills, with the ability to influence without direct authority.Strong project and program management skills and the ability to lead complex, cross-functional work in a matrixed environment.Preferred QualificationsAdvanced degree in I/O Psychology, Organizational Development, Human Resources, Business or a related discipline.Experience with manager effectiveness, assessment, leadership development, skills or other enterprise talent practices.Experience applying research, measurement, assessment or job-analysis principles to talent practices and decisions.Experience with Workday or other enterprise HR technology, people analytics, employee listening, or change and adoption.Experience working in a large, complex, matrixed or regulated organization; financial services experience is a plus.Minimum Qualifications7+ years of relevant experience or equivalent combination of education and experienceHigh school Diploma or GED equivalentHow We'll Have Your BackAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdfWho We Are :Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on \"Doing it Right\" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.Base Pay Range$90,000.00 - $150,000.00An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.Incentive Compensation:This position is eligible to participate in our annual incentive plan.