Manager Performance Enablement & Employee Experience

Arkansas Children’s Hospital; Arkansas; On-site; USD 90,000 - 120,000; Full time

Job summary

Arkansas Children's Hospital seeks a Manager, Performance Enablement & Employee Experience to lead the performance management lifecycle and employee engagement initiatives. You will partner with leaders to turn workforce insights into actionable strategies that strengthen leadership accountability, culture, and employee effectiveness.

Responsibilities include overseeing annual and mid-year performance cycles, optimizing performance management systems (PEAP), driving employee listening

Qualifications

• Must have HS/GED with readiness for leadership track or ASPIRE program
• Bachelor's degree recommended for progression
• Experience designing and overseeing performance management programs and cycles
• Experience translating workforce insights into actions that improve performance and culture
• Strong collaboration with leaders and stakeholders to drive engagement and accountability

Responsibilities

• Lead performance management strategy and lifecycle (design, implement, improve)
• Oversee annual and mid-year performance cycles with calibration
• Administer and optimize PM systems and data integrity (including PEAP)
• Develop employee experience and engagement strategies to boost retention and culture
• Lead employee listening initiatives (surveys, pulse checks) and analyze results
• Evaluate performance outcomes and provide actionable leadership insights
• Partner with leaders to promote goal setting, feedback, and development
• Guide change management, communication, and education for PM/EX initiatives
• Collaborate with HR Centers of Expertise to align people strategies
• Direct and develop PM/EX resources with clear priorities and standards
• Support other related duties as assigned

Skills

Performance management

Employee experience

Employee listening

Leadership accountability

Change management

Education

High school diploma or GED

Bachelor's degree

Tools

PEAP

Job description

## Manager Performance Enablement & Employee ExperienceApply: Little Rock: Springdale: Full time: Posted Today: R0024770**ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.**CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the \"Find Jobs\" report.**Work Shift:**Day Shift**Time Type:**Full time**Department:**CC017277 Employee Experience and Career Growth## **Summary:**## Additional Information:Leads the development, implementation, and continuous improvement of the organization's performance management and employee experience strategies. Oversees performance management programs, employee listening initiatives, and engagement strategies that strengthen leadership accountability, organizational culture, and employee effectiveness. Partners with leaders and key stakeholders to translate workforce insights into actionable strategies that enhance employee performance and the overall employee experience.## **Required Education:**High school diploma or GED or equivalent## **Recommended Education:**Bachelor's degree in a related field of study.## **Required Work Experience:**5 years of relevant experience with HS/GED; or 7 years of experience in lieu of a HS Diploma/GED. Demonstrated readiness through either prior leadership experience, or, for internal candidates, successful completion of the ASPIRE program.## **Recommended Work Experience:**## **Required Certifications:**## **Recommended Certifications:**# **Description**1. Lead the organization's performance management strategy and lifecycle, overseeing the design, implementation, and continuous improvement of performance review processes, goal setting, competency assessments, and performance development practices aligned with organizational objectives. 2. Oversee the execution of annual and mid-year performance management cycles, ensuring consistent processes, effective calibration practices, leader accountability, and timely completion of performance evaluations and related activities. 3. Direct the ongoing administration and optimization of performance management systems and technology, including PEAP, to improve process efficiency, data integrity, user experience, and organizational adoption. 4. Develop and implement employee experience and engagement strategies that strengthen organizational culture, employee satisfaction, retention, and alignment with the organization's mission, vision, and values. 5. Lead employee listening initiatives, including engagement surveys, pulse surveys, and other feedback mechanisms, to assess employee perceptions, identify emerging concerns, and evaluate organizational culture and employee experience. 6. Analyze performance management outcomes, employee feedback, and workforce trends to identify opportunities for improvement, provide actionable insights to leadership, and measure the effectiveness of performance and employee experience initiatives. 7. Partner with organizational leaders to strengthen performance management capabilities, providing consultation, education, and resources that promote meaningful goal setting, effective feedback, performance conversations, and accountability for employee development. 8. Lead change management, communication, and education strategies supporting the implementation and adoption of performance management and employee experience initiatives, ensuring stakeholder engagement, leader readiness, and sustained organizational effectiveness. 9. Collaborate with HR Centers of Expertise and organizational stakeholders to align performance management, employee development, recognition, employee advocacy, and employee value proposition initiatives with broader people strategies and organizational priorities. 10. Direct and develop assigned performance management and employee experience resources, establishing priorities, performance expectations, and service standards while promoting professional development, operational effectiveness, and continuous improvement. 11. Other duties as assigned.