Manager, Patient Access

Adventist Health; Hanford (CA); On-site; USD 81,000 - 122,000; Full time

Job summary

Adventist Health in Hanford, CA seeks a Manager to supervise hospital Patient Access staff and collaborate with hospital leadership to set goals and priorities.

The role involves day-to-day technical leadership, staffing coverage, and process improvement, with opportunities to influence budgets and staffing decisions. A Bachelor's degree is required; a Master’s degree is preferred and leadership experience is valued.

Qualifications

• Bachelor's degree or equivalent combination of education/related experience required
• Master's degree preferred
• Five years' relevant experience preferred
• One year's leadership experience preferred
• Experience with computer terminals preferred

Responsibilities

• Provides day-to-day technical leadership and supervises the department to ensure full coverage.
• Collaborates with management to select methods and analytical approaches and oversee staff.
• Coaches employees to improve processes and educates on protocols, reporting registration errors as needed.
• Participates in hiring and onboarding processes and in employee development.
• Helps prepare the department budget.
• Performs other related duties as assigned

Skills

Leadership

Staff coaching

Analytical thinking

Communication

Education

Bachelor's degree or equivalent

Master's degree

Tools

Computer terminals

Job description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Maintains responsibility for the supervision/management of hospital Patient Access staff/services. Works with Patient Access points and hospital management to define goals and objectives, as well as staff priorities. Reviews project progress and recommends any changes to senior management. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.

Job Requirements

Education and Work Experience:

• Bachelor's Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' relevant experience: Preferred
• One year's leadership experience: Preferred
• Experience with computer terminals: Preferred

Essential Functions

• Provides day-to-day technical leadership while performing escalated or complex duties. Creates and maintains department schedule, assisting with coverage for absences/vacations so no vital workstation goes uncovered. Ensures shifts are covered using regular, float and per-diem staff. Uses independent judgment requiring in-depth analysis of variable factors.
• Collaborates with management and top professionals/specialists in selection of methods, techniques and analytical approach. Provides day-to-day technical oversight to staff; may become actively involved to meet schedules and resolve problems.
• Coaches employees to correct processes both individually and during monthly area meetings. Educates staff on existing and updated protocols for hospital/clinic services. Provides statistics on registration errors to management to assure integrity of data and education of staff, as needed.
• Participates in the full process of hiring new personnel from candidate selection through the on-boarding process. Assists with reviews of new personnel and recommends where additional training is needed, or discharge, if warranted. Participates in the development of employees.
• Participates in the preparation of the department budget.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Category : Manager

Posting Date : 2026-10-23T17:00:16+00:00

Job Shift : Day Shift

Locations :

Hanford, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $81,273 to $121,909. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Patient Access

Shift Length : 8 Hours