Sr. Patient Access Representative (Full-time regular, Variable Shift)

Adventist Health; Los Angeles (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health in Los Angeles, CA, is seeking a Patient Access Associate to support admissions information, verify insurance benefits, and assist patients with financing aspects of their hospital stay. The role emphasizes accurate communication with hospital and insurer staff, prior to admission when possible, to facilitate smooth financial clearance.

The position requires health system familiarity and clerical/insurance billing experience, with a full-time schedule and a base pay range

Qualifications

• High School Education or GED preferred.
• Associate’s/Technical Degree preferred.
• Two years healthcare experience preferred.
• Experience in clerical and insurance billing preferred.

Responsibilities

• Obtains information affecting patient admissions and directs information to and from hospital and physician offices.
• Acts as a liaison between hospital and insurance companies, verifying information and patient status.
• Receives surgery hard-copies and information and contacts the patients and physician offices if a deposit is required at time of admission.
• Obtains insurance benefits authorization and proper verification.
• Performs other job-related duties as assigned.

Skills

Healthcare experience

Insurance billing

Interpersonal communication

Education

High School Education/GED

Associate’s/Technical Degree

Job description

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Assists in verification and documentation of patient hospital benefits obtained from insurance companies and managed care companies. Assists patients with financing all or part of their hospital stay, preferably prior to the patient’s scheduled admission for treatment. Deals competently, efficiently, and routinely with all patients and their accounts.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' healthcare experience: Preferred
• Experience in clerical and insurance billing: Preferred

Essential Functions

• Obtains information affecting patient admissions and directs information to and from hospital and physician offices.
• Acts as a liaison between hospital and insurance companies, verifying information and patient status.
• Receives surgery hard-copies and information and contacts the patients and physician offices if a deposit is required at time of admission.
• Obtains insurance benefits authorization and proper verification.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 73713

Job Category : Associate

Posting Date : 2026-10-12T19:15:09+00:00

Job Schedule : Full time

Job Shift : Variable Shift

Locations :

Los Angeles, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.00 to $30.45. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Patient Access

Shift Length : 8 Hours