Manager Partner Management & Activation

MSG Sports, LLC; New York (NY); On-site; USD 100,000 - 115,000; Full time

Job summary

Madison Square Garden Sports Corp. is seeking a Manager in Partner Management & Activation to lead delivery of contractual assets for mid-level partners and explore new opportunities to maximize impact for partner objectives.

You will collaborate with directors and internal teams to ensure on-brand execution across assets. The role requires hands-on account management, event activation experience, and the ability to build cross-departmental relationships.

Qualifications

• Bachelor's degree in business management education or an equivalent combination of education and experience is preferred
• Minimum 4 years of strategic consulting or account management experience; particularly in sports or entertainment sector Knowledge of the national sports and entertainment marketplace
• Experience in account management and relationship building, both internal and external
• Experience developing new concepts leading to incremental revenue
• Experience in project management from a leadership role in both conceptualizing plan and execution
• Experience with event management and creating solutions to meet partner hospitality needs
• Experience evaluating third-party measurement data and making recommendations based on performance

Responsibilities

• Support and lead delivery and execution of contractual assets for their specific mid-level partner roster while simultaneously exploring new opportunities to maximize impact against partner objectives. Assist directors & senior directors on larger, multi-property accounts.
• Build relationships with internal stakeholders to drive client initiatives.
• Managing day-to-day responsibilities for their partner roster including status reports, weekly planning calls, budgets, Salesforce, among others
• Support and lead event day activations across the partner landscape ensuring execution is meeting partner and MSG standards (includes game nights, concerts, and other events as necessary)
• Lead end of season recap execution, performance evaluation and support in strategy planning
• Identify upsell opportunities throughout the year and obtain cross-departmental approvals to build and present in a timely manner
• Assist on annual renewal process through appropriate briefs and sharing of key information
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Skills

Strategic account management

Relationship building

Budget management

Event management

Sales/upsell

Project management

Cross-functional collaboration

Education

Bachelor's degree in business management or related

Tools

Salesforce

Job description

Madison Square Garden Sports Corp. (MSG Sports) is a leading professional sports company, with a collection of assets that includes the New York Knicks (NBA) and the New York Rangers (NHL), as well as two development league teams - the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL). MSG Sports also operates a professional sports team performance center - the MSG Training Center in Greenburgh, NY. More information is available at www.msgsports.com.

Who are we hiring?

The Partner Management & Activation team within the Global Partnerships Department oversees 100 partnerships operating across all of MSG’s sports and entertainment properties including New York Knicks, New York Rangers, Concert Series at MSG, Christmas Spectacular featuring the Radio City Rockettes, and Sphere among others. The partnership portfolio features long standing blue chip brands including JPMorgan Chase, Delta, Pepsi, Anheuser-Busch, Verizon and Lexus, and many more.

The core responsibilities of the Manager include managing all contractual fulfillment for select partners with single assets including hospitality assets, signage assets, events, social and digital content, and 360-degree campaigns and activations to optimize against the partner’s KPIs. Responsibilities will also include budget maintenance, internal and external relationship building, and strategic asset planning.

The Manager will be involved with a variety of accounts which have different levels of responsibility. On all accounts — large and smaller — in the portfolio, expectation is individual will provide material support across the department in delivering against the partnership.

The Manager will need to be able to forge relationships across departments within MSG. Global Partnerships works across all properties and departments within the organization so this is integral to the success of this role.

What will you do?

• Support and lead delivery and execution of contractual assets for their specific mid-level partner roster while simultaneously exploring new opportunities to maximize impact against partner objectives. Assist directors & senior directors on larger, multi-property accounts.
• Build relationships with internal stakeholders to drive client initiatives.
• Managing day-to-day responsibilities for their partner roster including status reports, weekly planning calls, budgets, Salesforce, among others
• Support and lead event day activations across the partner landscape ensuring execution is meeting partner and MSG standards (includes game nights, concerts, and other events as necessary)
• Lead end of season recap execution, performance evaluation and support in strategy planning
• Identify upsell opportunities throughout the year and obtain cross-departmental approvals to build and present in a timely manner
• Assist on annual renewal process through appropriate briefs and sharing of key information
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• Bachelor’s degree in business management education or an equivalent combination of education and experience is preferred
• Minimum 4 years of strategic consulting or account management experience; particularly in sports or entertainment sector Knowledge of the national sports and entertainment marketplace
• Experience in account management and relationship building, both internal and external
• Experience developing new concepts leading to incremental revenue
• Experience in project management from a leadership role in both conceptualizing plan and execution
• Experience with event management and creating solutions to meet partner hospitality needs
• Experience evaluating third-party measurement data and making recommendations based on performance

Special Requirements

• Required to work event nights based on business need.

LI- ONSITE

Pay Range
$100,000-$115,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.