Manager Human Resources Business Partner

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 83,000 - 130,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) is hiring a Manager Human Resources Business Partner to align people strategies with divisional goals and drive performance, change management, and organizational design.

This role integrates AI-enabled tools to improve decision-making and HR processes while supporting COEs across the enterprise. The HRBP will partner with leaders to deliver scalable solutions in workforce planning, talent management, and employee relations, ensuring

Qualifications

• Requires 5+ years in HRBP/Generalist roles supporting leaders in fast-paced, matrixed environments.
• Ability to align people strategies with business objectives and influence leaders.
• Strong knowledge of employment laws, HR policies, and compliance requirements.
• Excellent written and verbal communication, influencing across all levels.
• Attention to detail with accurate employee data and HR transactions.
• Organizational and project management skills with ability to manage multiple priorities.

Responsibilities

• Partner with business leaders to translate objectives into strategic HR initiatives.
• Advise on organizational change, performance management, and workforce planning.
• Lead structured performance management processes to reinforce accountability.
• Provide guidance on complex employee relations matters and investigations.
• Collaborate with COEs to implement enterprise programs and leverage AI-enabled tools.
• Leverage workforce analytics to identify trends and support decision-making.
• Maintain compliance with employment laws and HR policies across divisions.
• Execute HR transactions with high accuracy and timely data integrity.
• Demonstrate ownership by proactively managing priorities and delivering excellent service.
• Ensure on-site guest/partner experiences meet appearance and presentation guidelines.

Skills

Strategic HR alignment

Employee relations

Talent management

Workforce analytics

Change management

Cross-functional collaboration

Communication

Education

Bachelor's degree in HR or related field

Tools

Oracle HCM

Greenhouse

Microsoft Office

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Manager Human Resources Business Partner (HRBP) serves as a strategic advisor to business leaders, aligning people strategies with divisional goals to drive business performance, organizational effectiveness, and operational excellence. This role partners closely with leaders to deliver scalable HR solutions across workforce planning, talent management, organizational design, employee relations, performance management, and change management while leveraging workforce analytics and AI-enabled tools to improve decision-making, streamline HR processes, and enhance the employee experience. The Manager collaborates across HR Centers of Excellence to ensure consistent execution of enterprise initiatives, support organizational change, mitigate risk, and drive adoption of new processes and technologies. As a trusted business partner, this role fosters a culture of accountability and high performance while delivering measurable business outcomes.

What will you do?

• Partner closely with business leaders to understand divisional priorities and translate business objectives into strategic HR initiatives that enhance organizational effectiveness, workforce capability, and business performance.
• Advise leaders through organizational change, performance management, workforce planning, and employee relations matters, providing practical, compliant solutions that support business objectives and a high-performing culture.
• Lead the execution of structured performance management processes that reinforce accountability, clarify expectations, and support employee development and organizational success.
• Provide expert guidance on complex employee relations matters, investigations, conflict resolution, and sensitive employee lifecycle events while ensuring fair, consistent, and legally compliant outcomes.
• Collaborate with HR Centers of Excellence (COE) to implement enterprise programs, leverage AI-enabled tools and technology, and continuously improve HR processes that enhance efficiency, consistency, and the employee experience.
• Partner with COEs to deliver integrated HR solutions that support the full employee lifecycle and evolving business needs.
• Leverage workforce data, analytics, and key performance metrics to identify trends, inform business decisions, support workforce planning, and proactively address organizational risks and opportunities.
• Maintain expert knowledge of employment laws, HR policies, and organizational practices to ensure compliance, mitigate risk, and provide consistent guidance across supported business divisions.
• Execute HR transactions and maintain employee data within HR systems with exceptional accuracy, attention to detail, and timeliness, proactively validating information, identifying discrepancies, and ensuring data integrity to support informed decision-making, operational excellence, and compliance.
• Demonstrate strong ownership and follow-through by proactively managing priorities, anticipating business and employee needs, and ensuring HR processes are executed accurately, efficiently, and with a high level of customer service.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• 5+ years of progressive Human Resources Business Partner or Generalist experience supporting business leaders in a fast-paced, matrixed organization.
• Demonstrated ability to align people strategies with business objectives and influence leaders on organizational effectiveness, workforce planning, performance management, and change management initiatives.
• Strong knowledge of employment laws, HR policies, employee relations, and compliance requirements with the ability to apply sound judgment in complex situations.
• Strong written and verbal communication skills with the ability to influence, build credibility, and establish trusted partnerships across all levels of the organization.
• Exceptional attention to detail with a proven track record of maintaining accurate employee data, executing HR transactions with precision, and ensuring data integrity across HR systems.
• Highly organized with strong project management skills and the ability to manage multiple priorities while consistently meeting deadlines and maintaining high-quality work.
• Proactive, solutions-oriented mindset with the ability to identify process improvements, anticipate business needs, and drive operational excellence.
• Experience leveraging HR metrics, workforce analytics, and data insights to support decision-making, measure outcomes, and improve business performance.
• Demonstrated ability to collaborate effectively across HR Centers of Excellence and shared services teams to deliver consistent, seamless HR support.
• High degree of professionalism, discretion, and integrity when handling confidential and sensitive employee information.
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), HR technologies (Oracle HCM and Greenhouse preferred), and AI-enabled tools to drive operational excellence through process automation, data accuracy, workflow efficiency, and an enhanced employee and manager experience.

Special Requirements

• Flexible availability to accommodate business needs (may include nights, weekends, and holidays)
• Occasional travel to venues and various office locations as needed.

Onsite

Pay Range

$83,000—$130,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.