Manager, Parcel & Final Mile Transportation

Kuehne+Nagel; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Kuehne+Nagel is hiring a Manager, Parcel & Final Mile Transportation in Dallas. You will shape parcel strategy, lead carrier sourcing and procurement, and drive performance across national networks.

You will partner with Operations, IT, Finance, and Commercial teams to deliver scalable, value-driven transportation solutions. You will analyze spend, develop KPI reporting and financial models, and oversee final mile, white glove, and store delivery programs.

Qualifications

• Bachelor's degree or equivalent experience in Supply Chain, Logistics, Engineering or related field.
• 7+ years in transportation, parcel operations, logistics, or contract logistics environments.
• 3+ years managing parcel programs, carrier relationships, procurement, or transportation operations.
• Proven experience negotiating parcel carrier agreements and leading procurement initiatives.
• Strong knowledge of parcel pricing, including surcharges and service levels.
• Experience with budgets, forecasting, freight audit, and financial analysis.
• Knowledge of parcel networks, final mile service models, and delivery metrics.
• Advanced analytical skills in transportation modeling and executive reporting.
• Experience with TMS, PCIP, WMS, carrier portals, and reporting tools.
• Willingness to travel up to 20%.

Responsibilities

• Develop Kuehne+Nagel's parcel transportation strategy across national, regional, postal, and alternative networks.
• Lead parcel carrier sourcing, RFQ, procurement, and contracts to optimize cost and performance.
• Manage strategic parcel carrier relationships and ensure compliance with SLA commitments.
• Provide SME support for carrier selection, performance management, and operational solutions.
• Analyze transportation spend and carrier performance to identify cost savings and improvements.
• Create transportation analytics, KPI reporting, forecasts, and financial models for decision making.
• Partner with Operations, Customer Solutions, and IT to ensure successful transportation execution.
• Drive continuous improvement through visibility, carrier performance, and tech/process optimization.

Skills

Transportation management

Parcel operations

Carrier relationships

Procurement

Financial analytics

TMS & WMS knowledge

Education

Bachelor's degree in Supply Chain, Logistics, Engineering, or equivalent experience

Tools

TMS

PCIP

Carrier portals

WMS platforms

Reporting tools

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

As the Manager, Parcel & Final Mile Transportation, you will serve as the transportation subject‑matter expert responsible for the strategy, procurement, optimization, and governance of Kuehne+Nagel's parcel transportation program across Contract Logistics operations. This role leads parcel carrier strategy, sourcing, analytics, pricing optimization, customer solutions, and financial performance initiatives that drive service excellence, scalability, and cost efficiency across customer networks.

Operating within the Customer Solutions framework, you will partner with customers and internal stakeholders across Operations, Engineering, Procurement, Finance, Commercial, and IT to develop scalable, value‑driven transportation solutions. Parcel transportation is the primary focus; the role also supports final mile, white glove, and store delivery programs through provider procurement, carrier management, performance oversight, and continuous improvement.

How you create impact

Parcel Program Strategy, Procurement & Optimization

• Own and develop Kuehne+Nagel's parcel transportation strategy across national, regional, postal, and alternative delivery networks.
• Lead parcel carrier sourcing, RFQ, procurement, and contract negotiations to optimize cost, service, and performance.

Carrier Management & Commercial Support

• Manage strategic parcel carrier relationships and ensure compliance with contractual and service‑level commitments.
• Serve as the primary parcel transportation subject‑matter expert, supporting carrier selection, performance management, and operational solutions.

Transportation Analytics & Financial Governance

• Analyze transportation spend, carrier performance, and shipment characteristics to identify cost savings and service improvement opportunities.
• Develop transportation analytics, KPI reporting, forecasts, and financial models to support strategic decision‑making and business performance.

Operational Excellence & Customer Success

• Partner with Operations, Customer Solutions, and IT to ensure successful transportation execution and customer satisfaction.
• Drive continuous improvement through transportation visibility, carrier performance management, and optimization of transportation technologies and processes.

What we would like you to bring

• Bachelor's degree in Supply Chain, Logistics, Engineering, or equivalent experience
• 7+ years of experience in transportation, parcel operations, logistics, supply chain, or contract logistics environments
• 3+ years of experience managing parcel programs, carrier relationships, procurement, or transportation operations
• Proven experience negotiating parcel carrier agreements and leading transportation procurement initiatives
• Strong knowledge of parcel pricing, including dimensional rating, fuel surcharges, accessorials, and service‑level commitments
• Experience with transportation budgets, forecasting, freight audit, payment processes, and financial analysis
• Knowledge of parcel networks and final mile service models, including white glove, store delivery, delivery metrics, and claims management
• Advanced analytical skills in transportation modeling, performance measurement, and executive reporting
• Experience with TMS, parcel manifesting systems (PCIP), carrier portals, WMS platforms, and reporting tools
• Ability to lead initiatives, manage multiple priorities, and travel up to 20%

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship.

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Remote

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com.

Artificial Intelligence (AI) tools

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

This position relates to an available role and not a future talent pool.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.