Manager, Outside Sales

Service Experts LLC; Nashville, Northern (TN, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Incentives

Paid time off

Health insurance

401(k) with company match

Life & disability insurance

Training through Experts University

Career development

Job summary

Service Experts is seeking a Manager, Outside Sales in Nashville to lead the sales team across residential and commercial segments. You will drive revenue growth, coach staff, and ensure pricing and strategic objectives align with regional goals.

The role requires travel to branches within the area, a strong sales leadership background, and excellent communication skills. Competitive pay with incentives, comprehensive benefits, and robust training are part of the package.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum of five years' experience in a sales-focused capacity with leadership responsibilities.
• Ability to coach, counsel, train, and motivate a team of employees.
• Excellent computer skills including MS Office Suite.
• Travel as required to branches within the assigned Area.

Responsibilities

• Hire, train, and manage all sales staff in the Area; residential and commercial roles.
• Administer and implement the compensation plan to support Area goals.
• Manage KPIs for the Area.
• Conduct ride-alongs to review policy and benchmark practices.
• Ensure adherence to pricing strategy set by the Region and Service Experts.
• Grow revenue across departments, including member sales.
• Provide lead generation through all customer touchpoints.

Skills

Leadership

Sales strategy

Coaching & mentoring

Communication

MS Office

Education

Bachelor's Degree

Job description

Welcome! Location Address: 2930 Sidco Dr, Nashville, TN 37204

The Manager, Outside Sales leads the Outside Sales team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Key Responsibilities:

• Hire, train, and manage all sales staff in the Area. This could include Residential Sales Consultants, Sales and Service Coordinators, as well as Commercial Account Managers within your branch or assigned branches.
• Administer and implement the compensation plan in support of the Area's sales goals.
• Manage KPI's for the Area.
• Conduct regular ride-alongs with sales staff to review policy, procedures, and to benchmark best practices.
• Ensure adherence to pricing strategy set by the Region and Service Experts.
• Grow revenue for multiple departments including variable margin dollars.
• Grow Membership sales.
• Provide Lead Generation through all points of customer contacts, including self-generated leads for Sales Consultants, Commercial Account Managers, and Tech turns.
• Provide leadership, direction, and support to the sales team and others in the Area in order to drive Service Experts' sales strategy.
• Other duties as assigned.

Desired Skills and Qualifications:

• Bachelor's Degree or equivalent work experience.
• Must have a minimum of five years' experience within a sales-focused capacity, preferably with prior sales leadership and management responsibilities.
• Ability to coach, counsel, train, and motivate a team of employees.
• Excellent computer skills including MS Office Suite.
• Prepared and available for travel, as required, to the various branches located within the assigned Area of responsibility.
• Exceptional written, verbal, interpersonal, and organizational skills.
• Adept at managing and leading a sales team to drive business results and to surpass budget goals.
• Consultative and collaborative selling approach.
• Ability to identify individual and performance deficiencies and/or opportunities at the branch and implement solutions.
• Ability to analyze pricing (relative to broader, competitive situations and ability to drive high-margin dollars).

• Minimum Experience: 6+ years
• Minimum Education: Bachelor's Degree

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]

Company Home

Hello, Future Experts! Welcome to our employment portal, the ultimate destination for reviewing our current job listings and submitting your applications online. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Headquartered in Richardson, TX, Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts' history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers. Looking for the best when it comes to keeping your home safe, comfortable, and highly efficient? There's an Expert for that.