Manager, Oracle HCM Support

Digital Realty; Erie (Erie County); On-site; USD 100,000 - 125,000; Full time

Job summary

Digital Realty is looking for an Oracle HCM Cloud Analyst to configure and optimize HR systems that drive business operations and strategy. You will collaborate with IT and business stakeholders to ensure seamless performance, integrations, and data integrity across enterprise applications.

You will serve as a subject-matter expert for Oracle HCM Cloud, handling ORC, Core HR, Time & Absence, Benefits, and more, performing hands-on configuration and supporting integrations and data migrations

Qualifications

• Experience with Oracle HCM Cloud, Oracle Integration Cloud, and Visual Builder Studio.
• Bachelor's degree and 5+ years of relevant experience.
• Strong analytical and problem-solving skills.
• Experience supporting integrations and data migration strategies.
• Ability to communicate complex technical concepts clearly and effectively.
• Strong interpersonal, communication, and presentation skills.
• Ability to work across both technical and functional domains.
• Adaptability and willingness to learn new technologies and business processes.

Responsibilities

• Oracle HCM Cloud subject matter expert across ORC, Core HR, Time & Absence, Benefits, Performance Management, and Workforce Compensation.
• Perform hands-on configuration across both functional and technical components.
• Build and maintain strong understanding of enterprise application topology.
• Orchestrate integration strategy between HCM/ERP cloud and downstream systems.
• Develop data migration strategies and advise on data privacy and audit best practices.
• Strengthen systems and data foundation to enable broader business strategy.
• Partner with Business Analysts and stakeholders to gather requirements for enhancements, reports, integrations, and conversions.
• Develop and maintain functional and technical documentation.
• Manage and resolve Oracle Service Requests with Oracle Support.
• Troubleshoot and resolve system issues, perform unit testing, and support implementation and deployment activities.

Skills

Oracle HCM Cloud

Oracle Integration Cloud

Visual Builder Studio

Education

Bachelor's degree

Job description

Location

Dallas, TX | Austin, TX | Denver, CO | Charlotte, NC | New York, NY

Position Title

Oracle HCM Cloud Analyst

You will serve as a key Oracle HCM Cloud expert, responsible for configuring, supporting, and optimizing HR systems that enable business operations and strategy. This role partners closely with IT and business stakeholders to ensure seamless system performance, integrations, and continuous improvement across enterprise applications and data environments.

What You'll Do

• Oracle HCM Cloud subject matter expert across ORC, Core HR, Time & Absence, Benefits, Performance Management, and Workforce Compensation
• Perform hands‑on configuration across both functional and technical components
• Build and maintain strong understanding of enterprise application topology
• Orchestrate integration strategy between HCM/ERP cloud and downstream systems
• Develop data migration strategies and advise on data privacy and audit best practices
• Strengthen systems and data foundation to enable broader business strategy
• Partner with Business Analysts and stakeholders to gather requirements for enhancements, reports, integrations, and conversions
• Develop and maintain functional and technical documentation
• Manage and resolve Oracle Service Requests with Oracle Support
• Troubleshoot and resolve system issues, perform unit testing, and support implementation and deployment activities

What You'll Need

• Experience with Oracle HCM Cloud, Oracle Integration Cloud, and Visual Builder Studio
• Bachelor's degree and 5+ years of relevant experience
• Strong analytical and problem‑solving skills
• Experience supporting integrations and data migration strategies
• Ability to communicate complex technical concepts clearly and effectively
• Strong interpersonal, communication, and presentation skills
• Ability to work across both technical and functional domains
• Adaptability and willingness to learn new technologies and business processes

A Bit About Us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL® provides customers with a secure data meeting place and a proven architecture for powering innovation and managing Data Gravity challenges. With 300+ facilities in 50+ metros across 25+ countries, we enable global connectivity and growth.

A Bit About Our Team

IT

Our IT team is at the heart of our business. We design, build, and support the systems and infrastructure that power Digital Realty globally. From enterprise applications to network and data services, we drive innovation, scalability, and performance while partnering closely with the business to deliver impactful solutions.

What We Can Offer You

Our rapidly evolving business sector offers the opportunity to be part of a collaborative and innovative team. You'll work across functions, contribute to meaningful projects, and grow your career in a supportive and inclusive environment.

Training and Development

Join our team and gain the support to succeed from day one. Our onboarding and continuous development programs provide the tools, training, and career pathways to help you grow your expertise and make a lasting impact.

Health and Safety

Safety isn't just a priority at Digital Realty; it's critical to everything we do. We are committed to safeguarding our people, protecting assets, and securing data through a strong culture of care and operational excellence.

Our Compensation Philosophy

Digital Realty offers a competitive compensation package, comprehensive benefits, and a performance‑driven environment that rewards contributions aligned with company goals and values.

Compensation Range

$100,000 - $125,000 annually

Benefits

Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.