Manager Operations - PA Operations - Warren

FirstEnergy Corp; Bradford (PA); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive pay + incentive

Company pension plan

401(k) with matching

Medical, dental, vision, life

Tuition reimbursement

Job summary

FirstEnergy is seeking a capable leader to supervise complex construction, maintenance, and operation of the electric transmission and distribution system in Pennsylvania. The role requires directing technical teams, ensuring safety, and aligning with union and management.

You will provide guidance, manage budgets, and drive performance improvements while upholding FirstEnergy's safety, DEI, and customer service values.

Qualifications

• Seven years in electric utility industry with leadership experience.
• Bachelor's degree preferred; in lieu of degree, equivalent training/experience.
• Experience administering collective bargaining agreements and HR policies.
• Lead teams through change with trust and integrity.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Foster a high-performing safety culture where employees own and reinforce safe behaviors.
• Establish relationships with peers, staff, and union leadership to support safety, compliance and inclusion.
• Initiate and monitor safety and environmental safeguards per regulations and practice.
• Lead management team in setting goals, priorities, and problem resolution.
• Plan, organize, control, and evaluate the work of the operational group.
• Coordinate response efforts and emergency outage restoration processes.

Skills

Leadership

Safety culture

Stakeholder relations

Analytical thinking

Communication

Problem solving

Team development

Education

Bachelor's degree preferred

Tools

SCADA

MS Office

Job description

JOB DESCRIPTION FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp. This position supervises employees engaged in complex construction, maintenance, repair, testing, and operation of the electric transmission and distribution system. This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behaviour, stewardship and customers service as essential to success. This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency/urgent situations. It requires significant field and administrative responsibilities.

Responsibilities

• Foster a high-performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up
• Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment and implement changes where needed to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation, foster a learning organization in which employees feel empowered to ask questions, challenge assumptions, and think creatively.
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels
• Serve as a member of the management team and participate in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization and problem resolution
• Plan, organize, control, integrate and evaluate the work of the operational group
• Compile and assess data to review progress of work
• Review and advise staff at various phases of work and provide support as needed
• Work with director, other managers, and supervisors to engage employees to establish and achieve milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance, and compliance
• Interpret and apply collective bargaining agreements and company policies
• Respond to customer complaints and formal regulatory authority inquiries
• Oversee preparation and subsequent control of area budget for personnel, material, equipment, construction, operations and maintenance
• Plan, organize, develop and monitor the performance of assigned supervisors and staff, establishing performance requirements and personal development targets, monitor performance and provide direction for performance improvement and development
• Engage with employees and union leadership to create a culture of inclusion and teamwork
• Recommend appropriate staffing levels and actively promote developmental assignments for high potential employees to ensure adequate succession and career development opportunities
• Coordinate response efforts and assist in the emergency outage restoration process

Qualifications

• Highly motivated and approachable leader, with a demonstrated track record of safe operations excellence and people leadership
• Functions both independently and as part of a team and can communicate, promote, and drive positive change and continuous improvement
• Demonstrated learning agility and ability to develop technical acumen and working knowledge of distribution operations
• Seven (7) years’ experience in the electric utility industry highly preferred - distribution engineering, transmission, line construction, maintenance practices, including performance in a leadership capacity
• Equivalent training and experience in progressive leadership roles will be considered in lieu of industry specific experience
• Bachelor's degree preferred; in lieu of degree, equivalent training/experience will be considered
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable
• Lead by example, facilitate and lead teams through change, promotes the values of trust and integrity
• Analyze difficult and complex issues and strategies, reach sound and logical fact-based conclusions and recommendations
• Evaluate departmental practices and make sound recommendations for improvements; develop and implement appropriate procedures and controls
• Exercise sound expert independent judgment and political acumen within general policy guidelines
• Establish and maintain effective working relationships with all levels of employees
• Operate and learn various computer applications

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement.

• Competitive pay plus incentive compensation
• A company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• A choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

Diversity and Inclusion

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

No recruiters or agencies without a previously signed contract.

Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.