Substation Manager

FirstEnergy; Mansfield (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

401(k) with matching

Medical/dental/vision/life insurance

Tuition reimbursement

Job summary

FirstEnergy in Ohio seeks an experienced Operations Manager to lead the Substation and UG Network teams across Massillon, Mansfield, Marion and surrounding areas. This full-time, on-site role focuses on safe, reliable electricity delivery while complying with regulatory requirements and budget guidelines.

You will plan, organize, direct, and review regional operations, develop a strong safety culture, manage relationships with peers and unions, and guide staff through emergencies and outages.

Qualifications

• Bachelor’s degree preferred; or 10 years relevant training/experience.
• 7+ years in electric utility industry; leadership experience.
• Experience administering collective bargaining agreements and HR policies.
• Proven safe operations excellence and people leadership.
• Strong communication and change leadership.

Responsibilities

• Foster safety culture across operations.
• Build relationships with peers, staff and union leadership.
• Implement safety and environmental safeguards in accordance with regulations.
• Participate in goals, priorities, policies, project prioritization and problem resolution.
• Plan, organize, control, integrate and evaluate the work of the operational group.
• Engage with staff to establish milestones and benchmarking measures for safety, reliability and performance.
• Interpret and apply collective bargaining agreements and company policies.
• Oversee area budget for personnel, material, equipment, and maintenance.
• Coordinate response efforts and assist in emergency outage restoration.

Skills

Leadership

Safety culture

Team management

Regulatory compliance

Communication

Problem solving

HR policy understanding

Change management

Electrical theory

Budget planning

Education

Bachelor's degree preferred

10 years experience in lieu

Tools

Computer applications

Job description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Job Description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity

This is an open position with Ohio Edison, a subsidiary of FirstEnergy Corp.

Full-time, on‑site position

This is a full-time, on‑site position that can be based out of Massillon, Mansfield, or Marion, OH.

Summary

The Manager serves as a leader for the area’s 24/7/365 electric utility operations, managing the Substation and UG Network operations units in Massillon, Alliance, Mansfield, Marion, and Springfield.

The position is responsible and accountable for the safe and reliable delivery of electricity, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations. It will plan, organize, direct and review activities within a regional area, ensuring compliance with all applicable regulatory, operational, procedural, and budget guidelines.

This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success. This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations. It requires significant field and administrative responsibilities.

Responsibilities Include

• Foster a high‑performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up
• Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment and implement changes where needed to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation, foster a learning organization in which employees feel empowered to ask questions, challenge assumptions, and think creatively.
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels
• Serve as a member of the management team and participate in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization and problem resolution
• Plan, organize, control, integrate and evaluate the work of the operational group. Compile and assess data to review progress of work. Review and advise staff at various phases of work and provide support as needed
• Work with director, other managers, and supervisors to engage employees to establish and achieve milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance, and compliance
• Interpret and apply collective bargaining agreements and company policies
• Respond to customer complaints and formal regulatory authority inquiries
• Oversee preparation and subsequent control of area budget for personnel, material, equipment, construction, operations and maintenance.
• Plan, organize, develop and monitor the performance of assigned supervisors and staff, establishing performance requirements and personal development targets, monitor performance and provide direction for performance improvement and development
• Engage with employees and union leadership to create a culture of inclusion and teamwork
• Recommend appropriate staffing levels and actively promote developmental assignments for high potential employees to ensure adequate succession and career development opportunities
• Coordinate response efforts and assist in the emergency outage restoration process

Qualifications Include

• Bachelor’s degree is preferred. In lieu of Bachelors' degree, candidates with 10 years of relevant training / experience will be considered
• Minimum of 7 (seven) years’ experience in the electric utility industry highly preferred – distribution engineering, transmission, line construction, maintenance practices, including performance in a leadership capacity. Equivalent training and experience in progressive leadership roles will be considered in lieu of industry specific experience
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable
• Highly motivated and approachable leader, with a demonstrated track record of safe operations excellence and people leadership
• Functions both independently and as part of a team and can communicate, promote, and drive positive change and continuous improvement
• Demonstrated learning agility and ability to develop technical acumen and working knowledge of distribution operations
• Ability to lead by example, facilitate and lead teams through change, promotes the values of trust and integrity
• Ability to analyze difficult and complex issues and strategies, reach sound and logical fact‑based conclusions and recommendations
• Ability to evaluate departmental practices and make sound recommendations for improvements; develop and implement appropriate procedures and controls
• Ability to exercise sound expert independent judgment and political acumen within general policy guidelines
• Ability to establish and maintain effective working relationships with all levels of employees
• Ability to operate and learn various computer applications

Benefits, Compensation & Workforce Diversity

• competitive pay plus incentive compensation
• company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co‑workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident‑free, injury‑free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world‑class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team