Manager, Operations (MWLBE)

NYC School Construction Authority; New York (NY); On-site; USD 91,000 - 130,000; Full time

Job summary

NYC School Construction Authority seeks a Manager of Operations (MWLBE) to oversee MWLBE utilization reviews for contracts and consultants, ensuring compliance with MWLBE regulations, SCA guidelines, and contractual requirements.

The role supports developing systems to identify risks, evaluate MWLBE programs, and coordinate day-to-day operations of Industry Outreach and MWLBE programs, including Mentor programs.

Qualifications

• Baccalaureate degree required.
• Six years of full-time experience in project management, design, construction, operations, administration or related field; four years in supervisory/management capacity.

Responsibilities

• Lead people and/or processes to support division goals.
• Resolve day-to-day managerial and operational issues related to policy and practice.
• Create and generate reports for senior management and policy formulation.
• Develop and update policies/procedures for area of responsibility.
• Serve as liaison for multiple Departments, Divisions, and Units at the SCA.
• Plan, assign, monitor, and evaluate staff work; recruit, promote, and discipline as needed.

Education

Baccalaureate degree

Job description

Job Description Summary

Build your career while building NYC schools!

The Manager of Operations (MWLBE) reports to the Senior Director of Industry Outreach & MWLBE Unit (IOMU) and is responsible for conducting comprehensive MWLBE utilization reviews to ensure that contractors and consultants comply with applicable MWLBE regulations, SCA guidelines, and contractual requirements.

The role supports the oversight, assessment, and development of systems to identify risks and deficiencies and evaluate the effectiveness of SCA’s MWLBE programs and initiatives. Additionally, the Manager of Operations (MWLBE) is responsible for coordinating and developing processes and procedures that govern the day-to-day operations of the Industry Outreach and MWLBE Diversity Programs, including the Mentor and Graduate Mentor Programs.

Responsibilities

• Play a lead role in the management of people and/or processes and/or projects, contributing to the overall success of the division.
• Participate in day-to-day operations to resolve special managerial, operational, and administrative problems pertaining to policy and practice.
• Create and generate reports for use on a day-to-day basis, for use by senior management to address special operational issues, and for the use of senior management and others in the formulation of policy.
• Participate in the development and/or updating of policies and procedures for their area of responsibility, integrating best in class insights.
• Serve as liaison for a variety of Departments, Divisions, and Units at the SCA.
• Plans, assigns, monitors, reviews and evaluates the work performed by assigned staff and makes recommendation regarding recruitment, hiring, promotion, reassignment and discipline.
• Perform related duties as assigned.

Division Specific Tasks – Industry Outreach & MWLBE

• Assists in the development, recommendation, and implementation of policies, procedures and participation goals for the SCA’s MWLBE programs relating to the procurement of contracts for goods, services, materials, professional services, and construction projects.
• Responsible for MWLBE contract compliance on an assigned portfolio of Personal Service contracts.
• Utilize metrics for measuring the effectiveness of personal service compliance program, and strategies.
• Assist in the development of the SCA RFP Module to enable MWLBE participation in the RFP process.
• Assist in the development of a tracking system in VAS to monitor MWLBE compliance on personal service contracts.
• Develop MWLBE lists for user departments considering MWLBE discretionary contracts.
• Participate in the development of request for proposal, response to audit reports and development of any other reports necessary for the Industry Outreach and MWLBE Unit.
• Represent IOMU as a member of RFP selection committees.
• Represents the Authority at MWLBE networking and development related events.
• Assist in managing the IOMU section of the discretionary purchasing process.
• Performs other related tasks and duties as assigned or required.

Minimum Qualifications

• Baccalaureate degree.
• Six years of full time experience in project management, design, construction, operations, administration or a related field; four years must have been in a supervisory or management capacity; or a satisfactory combination of education and experience.

Preferred Qualifications

• Baccalaureate degree plus six years of full time diverse experience in monitoring performance and compliance by contractors with labor laws and/or negotiating instruction contracts providing labor services and for promoting economic development for the inclusion of minority, women and local business enterprises; three years must have been in a supervisory or managerial capacity; or a satisfactory combination of education and experience.

Civil Service Classification

Competitive Salary Range: $91,193–$130,000 Position Posted Until 11/06/2026

Education and Certifications

• Baccalaureate
• Certifications (if required)

Work Experience

• Six years of full time experience in project management, design, construction, operations, administration, architectural, or mechanical/plumbing estimation or a related field; four years must have been in a supervisory (supervision of subordinate employees) or management (manage a function, unit, or process) capacity; or a satisfactory combination of education and experience.

Equal Employment Opportunity Statement

It is the policy of the New York City School Construction Authority (NYCSCA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizen status, physical or mental disability, race religion, creed, gender, sex, sexual orientation, gender identify and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, the NYCSCA will provide reasonable accommodations for qualified individuals with disabilities.

The New York City School Construction Authority participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

About the Mission

The School Construction Authority's (SCA) mission is to design and construct safe, attractive and environmentally sound public schools for children throughout the many communities of New York City. We are dedicated to building and modernizing schools in a responsible, cost-effective manner while achieving the highest standards of excellence in safety, quality and integrity.