Manager, Operations (MWLBE)

NYC School Construction Authority (SCA); New York (NY); On-site; USD 91,000 - 130,000; Full time

Job summary

The NYC School Construction Authority (SCA) is seeking a Manager of Operations (MWLBE) to lead MWLBE utilization reviews and ensure compliance with regulations and contractual requirements across the portfolio of contracts.

The role oversees day-to-day operations of the Industry Outreach and MWLBE Unit, develops processes, tracks performance, and coordinates policy updates, reporting, and liaison work across divisions to support MWLBE initiatives.

Qualifications

• A baccalaureate degree is required.
• Six years of full-time experience in project management, design, construction, operations, or related fields; four years in supervisory or managerial roles.
• Experience with MWLBE programs or similar diversity initiatives is preferred.

Responsibilities

• Lead the management of people, processes, and projects within the division.
• Resolve day-to-day operational and administrative problems related to policy and practice.
• Create and generate reports for senior management and policy formation.
• Develop and update policies and procedures with best-in-class insights.
• Serve as liaison for multiple departments and units at the SCA.
• Plan, assign, monitor, and evaluate staff performance and staffing decisions.
• Perform related duties as assigned.

Skills

Project management

Supervisory experience

Operations management

Policy development

Reporting

Education

Baccalaureate degree

Job description

Build your career while building NYC schools!

Job Description Summary

The Manager of Operations (MWLBE) reports to the Senior Director of Industry Outreach & MWLBE Unit (IOMU) and is responsible for conducting comprehensive MWLBE utilization reviews to ensure that contractors and consultants comply with applicable MWLBE regulations, SCA guidelines, and contractual requirements. The role supports the oversight, assessment, and development of systems to identify risks and deficiencies and evaluate the effectiveness of SCA's MWLBE programs and initiatives. Additionally, the Manager of Operations (MWLBE) is responsible for coordinating and developing processes and procedures that govern the day-to-day operations of the Industry Outreach and MWLBE Diversity Programs, including the Mentor and Graduate Mentor Programs.

Job Description

• Play a lead role in the management of people and/or processes and/or projects, contributing to the overall success of the division.
• Participate in day-to-day operations to resolve special managerial, operational, and administrative problems pertaining to policy and practice.
• Create and generate reports for use on a day-to-day basis, for use by senior management to address special operational issues, and for the use of senior management and others in the formulation of policy.
• Participate in the development and/or updating of policies and procedures for their area of responsibility, integrating best in class insights.
• Serve as liaison for a variety of Departments, Divisions, and Units at the SCA.
• Plans, assigns, monitors, reviews and evaluates the work performed by assigned staff and makes recommendation regarding recruitment, hiring, promotion, reassignment and discipline.
• Perform related duties as assigned.

Division Specific Tasks

Industry Outreach & MWLBE

• Assists in the development, recommendation, and implementation of policies, procedures and participation goals for the SCA's MWLBE programs relating to the procurement of contracts for goods, services, materials, professional services, and construction projects.
• Responsible for MWLBE contract compliance on an assigned portfolio of Personal Service contracts.
• Utilize metrics for measuring the effectiveness of personal service compliance program, and strategies.
• Assist in the development of the SCA RFP Module to enable MWLBE participation in the RFP process.
• Assist in the development of a tracking system in VAS to monitor MWLBE compliance on personal service contracts.
• Develop MWLBE lists for user departments considering MWLBE discretionary contracts.
• Participate in the development of request for proposal, response to audit reports and development of any other reports necessary for the Industry Outreach and MWLBE Unit.
• Represent IOMU as a member of RFP selection committees.
• Represents the Authority at MWLBE networking and development related events.
• Assist in managing the IOMU section of the discretionary purchasing process.
• Performs other related tasks and duties as assigned or required.

Minimum Qualifications

• Baccalaureate degree.
• Six years of full time experience in project management, design, construction, operations, administration or a related field; four years must have been in a supervisory or managerial capacity; or a satisfactory combination of education and experience.

Preferred Qualifications

• Baccalaureate degree plus six years of full time diverse experience in monitoring performance and compliance by contractors with labor laws and/or negotiating instruction contracts providing labor services and for promoting economic development for the inclusion of minority, women and local business enterprises; three years must have been in a supervisory or managerial capacity; or a satisfactory combination of education and experience.

Civil Service Classification: Competitive

Salary Range: $91,193–$130,000

Position Posted Until 11/06/2026

Education

Baccalaureate

Certifications (if Required)

Work Experience

Six years of full time experience in project management, design, construction, operations, administration, architectural, or mechanical/plumbing estimation or a related field; four years must have been in a supervisory (supervision of subordinate employees) or management (manage a function, unit, or process) capacity; or a satisfactory combination of education and experience.

It is the policy of the New York City School Construction Authority (NYCSCA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizen status, physical or mental disability, race religion, creed, gender, sex, sexual orientation, gender identify and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, the NYCSCA will provide reasonable accommodations for qualified individuals with disabilities.

About

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