Manager Operations Logistics NICHE

WSU Tech; Town of Texas (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

WSU Tech in Wisconsin is seeking a Manager, Event Operations Logistics to lead the logistical planning and on-site execution of college and external events, ensuring facilities, room setups, food service, technology, security, and vendors run smoothly.

You will coordinate internal and external teams, develop timelines and checklists, supervise on-site staff, and continually improve operations to deliver a professional guest experience.

Qualifications

• Associate degree or equivalent in event management, hospitality, operations, or related field.
• Experience coordinating events, meetings, conferences, hospitality operations or similar.
• Strong organizational and project management skills to juggle multiple events.
• Excellent communication and customer service with cross-department collaboration.
• Strong problem-solving; stay calm in a fast-paced event environment.
• Ability to work flexible hours, including evenings and weekends.
• Proficiency with Microsoft Office; learn scheduling and operational systems.

Responsibilities

• Coordinate the operational and logistical execution of college and external events from planning through completion.
• Develop event timelines, checklists, room diagrams, setup requirements, and day-of-event plans.
• Conduct walkthroughs, pre-event meetings, and readiness checks.
• Serve as the primary on-site operational contact for events; coordinate facilities, tech, food service, security, vendors.
• Communicate schedules and requirements with internal departments and clients.
• Meet with organizers to understand needs and advise on spaces, configurations, and access.
• Coordinate approved vendors and contractors, including arrivals and setup.
• Monitor events and adjust plans as needed.
• Maintain accurate event schedules, floor plans, and documentation.
• Identify opportunities to standardize and improve operations.

Skills

Organizational skills

Project management

Communication skills

Customer service

Problem-solving

Time management

Education

Associate degree or related field

Tools

Microsoft Office

Event scheduling software

Job description

The Manager, Event Operations Logistics is responsible for the successful logistical planning and on-site execution of College events, meetings, conferences, trainings, and external client events. This position serves as the primary operational coordinator, ensuring facilities, room setups, food service, technology, security, vendors, and other event support services are aligned and prepared to deliver a professional and seamless event experience.

Working closely with internal departments, event organizers, external clients, and vendors, the Manager, Event Operations Logistics translates event plans and client needs into detailed operational requirements and coordinates the people, spaces, equipment, and services needed for each event.

The ideal candidate is highly organized, customer-focused, and able to manage multiple events while responding quickly and effectively to changing needs in a fast-paced environment.

What You’ll Do

• Coordinate the operational and logistical execution of College and external events from final planning through completion, including setup, event execution, teardown, and facility restoration.
• Develop event timelines, operational checklists, room diagrams, setup requirements, and day-of-event plans while ensuring spaces meet safety, accessibility, appearance, and operational standards.
• Conduct event walkthroughs, pre-event meetings, and final readiness checks to confirm requirements and identify potential issues before guests arrive.
• Serve as the primary on-site operational contact for assigned events, troubleshooting issues and coordinating solutions involving facilities, technology, food service, security, vendors, room setup, and other event needs.
• Work closely with Facilities, Information Technology/AV, food service, Security, custodial services, parking, and other College departments to communicate schedules and coordinate event requirements.
• Meet with internal event organizers and external clients to understand their needs and provide guidance regarding available spaces, room configurations, technology, food service, security, building access, and other operational considerations.
• Coordinate approved vendors, contractors, caterers, rental companies, entertainment providers, and other event partners, including arrival schedules, loading and unloading, building access, setup locations, equipment placement, and departure requirements.
• Monitor events throughout execution and make timely adjustments when plans change or unexpected issues arise.
• Maintain accurate event schedules, floor plans, vendor information, operational records, checklists, and other event documentation.
• Identify opportunities to improve event operations and develop standardized procedures and resources that promote consistency, efficiency, and a positive experience for clients and guests.

What You’ll Need

• Associate degree or equivalent combination of education and experience in event management, hospitality, operations, business, or a related field.
• Experience coordinating events, meetings, conferences, hospitality operations, facilities, or similar logistical activities.
• Strong organizational and project management skills with the ability to manage multiple events and competing priorities.
• Excellent communication and customer service skills with the ability to work effectively with clients, vendors, and employees across departments.
• Strong problem-solving skills and the ability to remain calm and make decisions in a fast-paced event environment.
• Ability to work flexible hours, including occasional evenings and weekends, based on event schedules.
• Proficiency with Microsoft Office and the ability to learn and effectively use event scheduling and operational systems.

https://wsutech.edu/whyhere/

WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.