Event Operations Manager: Experiences & Logistics

WSU Careers; Wichita (KS); On-site; USD 46,000 - 57,000; Full time

Job summary

WSU Tech is looking for a Manager, Event Operations – Hospitality & Community Events to lead the planning and execution of external, corporate, community, private, and other revenue-generating events across our growing venue portfolio.

This role takes events from planning to execution, ensuring venues are ready, logistics are coordinated, staffing is in place, and the day runs smoothly. Compensation starts at $51,480 and may include incentive earnings based on performance.

Qualifications

• Bachelor’s degree in hospitality, event management, business, operations, or related field; equivalent experience may be considered.
• Experience in event planning, event operations, hospitality, venue management, or related field.
• Strong organizational, communication, customer service, and problem-solving skills.
• Ability to manage multiple events, priorities, and deadlines in a fast-paced environment.
• Ability to work evenings, weekends, and other nontraditional hours based on event schedules.

Responsibilities

• Lead the planning and day-of execution of assigned external, corporate, community, private, and revenue-generating events.
• Develop event plans, timelines, room layouts, staffing needs, setup and teardown plans, and operational checklists.
• Coordinate venue availability, scheduling, logistics, and operational needs across WSU Tech locations.
• Serve as the primary operational contact during assigned events and make decisions to keep events running smoothly.
• Coordinate with Facilities, IT/AV, Security, custodial, parking, Culinary and Hospitality, and other campus partners as needed.
• Communicate with customers and vendors to ensure event expectations, requirements, and details are understood and addressed.
• Maintain accurate event schedules, records, and operational documentation.
• Identify opportunities to improve the customer experience, venue utilization, event efficiency, and repeat business.
• Support a consistent approach to event planning and operations across WSU Tech's venue portfolio and provide support for other events as needed.

Skills

Organizational skills

Communication

Customer service

Problem-solving

Multitasking

Time management

Education

Bachelor’s degree in hospitality / event management

Job description

WSU Tech is looking for a Manager, Event Operations – Hospitality & Community Events to lead the planning and execution of external, corporate, community, private, and other revenue-generating events across our growing venue portfolio.

This role takes events from planning to execution, ensuring venues are ready, logistics are coordinated, staffing is in place, and the day runs smoothly. Compensation starts at $51,480 and may include incentive earnings based on performance.