Manager, Operations - Eddystone

Barry Callebaut Group; Eddystone (Delaware County); On-site; USD 120,000 - 180,000; Full time

Job summary

Barry Callebaut Group is seeking an Operations Manager to direct and optimize manufacturing activities in a fast-paced facility. You will lead production, safety, and quality initiatives while driving lean improvements and people development to achieve targets.

The role demands 10+ years in manufacturing leadership, fluency in English, and strong collaboration with QA, maintenance, and cross-functional teams to maintain high standards and continuous improvement.

Qualifications

• Bachelor or Master in Engineering or similar technical field.
• Minimum 10 years leading in manufacturing environments.
• Fluent in English with strong interpersonal skills.
• Knowledgeable in SAP, CMMS and MES in manufacturing settings.

Responsibilities

• Ensure production targets are met and the facility operates safely and efficiently.
• Lead day-to-day operational activities to achieve quality, operational and financial objectives.
• Hire and develop people, build culture and drive cross-functional collaboration.
• Identify and implement lean improvements and new technologies to reduce waste.
• Oversee maintenance, equipment management and hygienic conditions in the plant.

Skills

English fluency

Leadership

People management

Communication skills

Continuous improvement

Education

Bachelor or Master Degree in Engineering

Tools

MS Office

SAP systems

CMMS

MES

Job description

About The Role

The Operations Manager directs, plans, organizes and controls all activities of the manufacturing operations (production and production support) in order to meet short, medium and long term production goals. The Operations Manager sets and monitor performance of the Plant against balanced scorecard set targets, following all the standards in areas such as people, safety, food safety, quality, manufacturing efficiency, and productivity. They ensure and nurture a culture of “Safety, Food safety First and Quality Always” mindset across their department, in line with the Barry Callebaut Go4Zero objective (0 accidents, 0 defects, 0 delays, 0 impact). Operations Manager has the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality). Operations Manager ensures compliance with all relevant regulations on a country, local or global level, and constantly seek improvements through lean principles and people capabilities development towards achieving best in class performance.

Jobe Responsibilities Include

Operations Manager focus is to ensure that production targets are met, and the facility operates efficiently, safely, and in compliance with all relevant regulations.

He/she/they Take Responsibility To

• Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, environmental protection and always ensure compliance - Monitoring and improving safety, food safety and environmental performance.
• Work with the QA department to implement, execute and maintain the quality management system.
• Lead, direct, and control the day-to-day operational activities of the factory to achieve the quality, operational and financial objectives on short and medium-term in line with the overall master plan.
• Hire and develop people: providing learning, growth, building culture and a strong cross functional collaborative approach.
• Be a leadership role model living Barry Callebaut values and practicing servant leadership
• Support the definition and execution of the budget; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.
• Identify and implement process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste.
• Manage the infrastructure and assets of the operations areas and ensure the factory remains under hygienic conditions
• Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes.

About You

• Bachelor or Master Degree in Engineering or similar Technical field
• Minimum 10 years leading in manufacturing environment and manufacturing teams
• Fluent in English
• Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc.
• Strong technical background supporting continuous improvement work environment
• Proven business and people management skills
• Experience in Leading operational teams
• Detailed knowledge of plant and manufacturing functional disciplines
• Change Manager seeking Continuous improvement through lean principles and people capabilities development
• Strong interpersonal and communication skills
• Knowledge of latest quality and safety laws / regulations
• Can prove strong focus on procedures (standardizing)
• Excellent problem-solving abilities
• Experience working in fast-paced and 24/7 environments
• Strong background implementing systems and processes that will drive operational discipline

What You Can Expect From Barry Callebaut

• Competitive salary, annual bonus, and comprehensive benefits package.
• Generous paid time off and company holidays.
• An inclusive, diverse culture grounded in the #OneBC mindset.
• Exposure to global best practices and opportunities for professional growth and internal mobility.

We are committed to building a diverse and inclusive team and encourage all qualified candidates to apply. Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all our products. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.