Supervisor, Production Day Shift

Barry Callebaut; Eddystone (Delaware County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Paid holidays & time off

Workplace flexibility

Diversity & inclusion

Job summary

Barry Callebaut Manufacturing Iberica SA. is seeking a Production Supervisor in the Eddystone facility to lead daily cocoa processing operations, drive safety, quality, and efficiency, and coordinate a 30-person team.

You will report to the Operations Manager and collaborate with maintenance and quality functions to meet production targets and customer requirements. The role requires 3–5 years of supervisory experience in food/process manufacturing, strong English communication, and the ability

Qualifications

• High School Diploma or GED with 3–5 years of manufacturing experience.
• 3–5 years of leadership or supervisory experience.
• Proficiency with Microsoft Office; SAP experience preferred.
• Lean, Six Sigma, HACCP, PCQI certifications preferred; bilingual English/Spanish is an asset.

Responsibilities

• Lead daily manufacturing operations across cocoa processing and bulk load-out activities.
• Promote a safety-first culture and ensure compliance with site safety procedures and reporting requirements.
• Conduct incident investigations, root cause analyses, and corrective actions to improve workplace safety.
• Ensure compliance with HACCP, GMP, sanitation, food safety, and quality standards.
• Monitor production performance, including throughput, yields, downtime, waste, and quality metrics.
• Coordinate labor, resources, and shift activities to achieve production targets and customer requirements.
• Validate production reporting accuracy within SAP, OEE systems, and production databases.
• Partner with Maintenance to resolve equipment issues and support preventive maintenance and reliability initiatives.
• Lead problem-solving and continuous improvement efforts using Lean Manufacturing and BCOS methodologies.
• Complete shift reports, handovers, investigations, performance tracking, and disciplinary follow-up as required.

Skills

Leadership experience

English communication

Analytical thinking

Continuous improvement

Problem-solving

Education

Associate degree in Food Science / Production Management / Business Admin

Tools

SAP

Job description

Select how often (in days) to receive an alert:

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The Production Supervisor is responsible for leading and optimizing daily manufacturing operations across all cocoa processing areas at the Eddystone facility. This role ensures safe, efficient, and compliant production while driving operational excellence, employee engagement, product quality, and continuous improvement. Reporting to the Operations Manager, the Production Supervisor leads a team of approximately 30 employees and plays a critical role in supporting customers and sister sites that depend on the facility’s performance.

Key Responsibilities Include

Lead daily manufacturing operations across cocoa processing and bulk load-out activities.

Promote a safety-first culture and ensure compliance with site safety procedures and reporting requirements.

Conduct incident investigations, root cause analyses, and corrective actions to improve workplace safety.

Ensure compliance with HACCP, GMP, sanitation, food safety, and quality standards.

Monitor production performance, including throughput, yields, downtime, waste, and quality metrics.

Coordinate labor, resources, and shift activities to achieve production targets and customer requirements.

Validate production reporting accuracy within SAP, OEE systems, and production databases.

Partner with Maintenance to resolve equipment issues and support preventive maintenance and reliability initiatives.

Lead problem-solving and continuous improvement efforts using Lean Manufacturing and BCOS methodologies.

Complete shift reports, handovers, investigations, performance tracking, and disciplinary follow-up as required.

About You

High School Diploma or GED with 3-5 years of manufacturing experience in a food, ingredient, or process manufacturing environment is required

Minimum 3-5 years of leadership or supervisory experience is required.

Strong verbal and written English communication skills with the ability to engage employees and stakeholders at all organizational levels.

Strong technical understanding of production processes, equipment, and operational decision-making.

Proficiency with Microsoft Office applications is required; SAP experience is preferred.

Demonstrated ability to lead large teams, build accountability, and foster a high-performance culture.

Strong analytical, problem-solving, and continuous improvement skills.

Associate degree in Food Science, Production Management, Business Administration, or a related field is preferred.

Lean Manufacturing, Six Sigma, HACCP, PCQI, or other food safety certifications are preferred; bilingual English/Spanish is an asset.

Ability to work in a manufacturing environment and lift up to 60 lbs unassisted.

Candidate should be punctual and reliable, with the ability to work 12hour shift starts at 5:45a.m. and finishes at 6:00p.m. Sunday-Tuesday & Sunday-Wednesday

What can you expect from Barry Callebaut

• Competitive Salary and comprehensive benefits package.
• Paid holidays and generous paid time off
• Environment that welcomes workplace flexibility
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.