Supervisor, Production Day Shift

Barry Callebaut Group; Pennsylvania; On-site; USD 64,000 - 90,000; Full time

Job summary

Barry Callebaut is seeking a Production Supervisor to lead daily cocoa processing operations at the Eddystone facility. The role focuses on safe, efficient production, quality, and continuous improvement, supervising a team of ~30 and coordinating with maintenance and other sites.

Responsibilities include driving safety, ensuring HACCP/GMP compliance, tracking metrics, and delivering on production targets with strong leadership and communication skills.

Qualifications

• High School Diploma or GED with 3–5 years of manufacturing experience.
• 3–5 years of leadership or supervisory experience.
• Strong English communication skills.
• Willingness to work 12-hour shifts.

Responsibilities

• Lead daily manufacturing operations across cocoa processing and bulk load-out activities.
• Promote a safety-first culture and ensure compliance with site safety procedures and reporting requirements.
• Conduct incident investigations, root cause analyses, and corrective actions to improve workplace safety.
• Ensure compliance with HACCP, GMP, sanitation, food safety, and quality standards.
• Monitor production performance, including throughput, yields, downtime, waste, and quality metrics.
• Coordinate labor, resources, and shift activities to achieve production targets and customer requirements.
• Validate production reporting accuracy within SAP, OEE systems, and production databases.
• Partner with Maintenance to resolve equipment issues and support preventive maintenance and reliability initiatives.
• Lead problem-solving and continuous improvement efforts using Lean Manufacturing and BCOS methodologies.
• Complete shift reports, handovers, investigations, performance tracking, and disciplinary follow-up as required.

Skills

Leadership team management

English communication

Analytical thinking

Continuous improvement

Education

High School Diploma or GED

Associate degree in Food Science/Production Management/Business Administration

Tools

SAP

Job description

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The Production Supervisor is responsible for leading and optimizing daily manufacturing operations across all cocoa processing areas at the Eddystone facility. This role ensures safe, efficient, and compliant production while driving operational excellence, employee engagement, product quality, and continuous improvement. Reporting to the Operations Manager, the Production Supervisor leads a team of approximately 30 employees and plays a critical role in supporting customers and sister sites that depend on the facility’s performance.

Key Responsibilities Include

• Lead daily manufacturing operations across cocoa processing and bulk load-out activities.
• Promote a safety-first culture and ensure compliance with site safety procedures and reporting requirements.
• Conduct incident investigations, root cause analyses, and corrective actions to improve workplace safety.
• Ensure compliance with HACCP, GMP, sanitation, food safety, and quality standards.
• Monitor production performance, including throughput, yields, downtime, waste, and quality metrics.
• Coordinate labor, resources, and shift activities to achieve production targets and customer requirements.
• Validate production reporting accuracy within SAP, OEE systems, and production databases.
• Partner with Maintenance to resolve equipment issues and support preventive maintenance and reliability initiatives.
• Lead problem-solving and continuous improvement efforts using Lean Manufacturing and BCOS methodologies.
• Complete shift reports, handovers, investigations, performance tracking, and disciplinary follow-up as required.

About You

• High School Diploma or GED with 3-5 years of manufacturing experience in a food, ingredient, or process manufacturing environment is required
• Minimum 3-5 years of leadership or supervisory experience is required.
• Strong verbal and written English communication skills with the ability to engage employees and stakeholders at all organizational levels.
• Strong technical understanding of production processes, equipment, and operational decision-making.
• Proficiency with Microsoft Office applications is required; SAP experience is preferred.
• Demonstrated ability to lead large teams, build accountability, and foster a high-performance culture.
• Strong analytical, problem-solving, and continuous improvement skills.
• Associate degree in Food Science, Production Management, Business Administration, or a related field is preferred.
• Lean Manufacturing, Six Sigma, HACCP, PCQI, or other food safety certifications are preferred; bilingual English/Spanish is an asset.
• Ability to work in a manufacturing environment and lift up to 60 lbs unassisted.
• Candidate should be punctual and reliable, with the ability to work 12hour shift starts at 5:45a.m. and finishes at 6:00p.m. Sunday-Tuesday & Sunday-Wednesday

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we've experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.