Manager, Operations - Earnings Controls

Walmart; Sunnyvale (CA); On-site; USD 91,000 - 169,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock plan

Paid time off

Job summary

Walmart is seeking a Manager, Operations - Earnings Controls in Sunnyvale, CA to lead multiple work streams and design and execute control plans across contractor earnings processes. You will collaborate with Engineering and Product, maintain control documentation, and support SOX readiness while driving process improvements and risk mitigation.

The role emphasizes governance, analytics, and cross-functional leadership within the Earnings Controls team, with a strong focus on ensuring compliant

Qualifications

• Minimum: Bachelor’s degree in Business Administration, Engineering, Operations or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
• Experience in internal controls, SOX/ICFR, or related risk/control roles is preferred.

Responsibilities

• Support control design and implementation across contractor earnings processes, including pay calculations, deductions, tax withholding, and 1099 reporting.
• Perform control assessments for the Spark Driver earnings ecosystem and assist remediation efforts.
• Collaborate with Engineering and Product to design IT-dependent controls and ITGCs over earnings systems.
• Contribute to SOX readiness by maintaining RCMs and process narratives.
• Help build monitoring mechanisms and dashboards for control health.

Skills

Internal controls

SOX/ICFR

Internal audit

Operational risk

Finance transformation

Education

Bachelor's degree

Job description

R-2645562

$91,000 - $169,000/yr

Regular/ Permanent

Position Summary

The Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating cross-functional collaboration. This role drives operational excellence through data analysis, process improvement, and resource allocation to meet business objectives. The manager develops innovative solutions, ensures compliance with company standards, and fosters strong stakeholder relationships. By providing leadership and guidance, this position supports continuous improvement, operational efficiency, and the achievement of key performance metrics aligned with Walmart’s strategic goals.

About the team

The Earnings Controls team operates within the Spark Driver Earnings organization, focusing on enhancing the integrity, scalability, and reliability of Walmart’s gig-economy operations. This team designs and governs control frameworks to ensure accurate and compliant earnings disbursements and responsible business practices. Key areas include earnings calculations, tax withholding and reporting, identity verification, onboarding, payment disbursements, and contractor compliance. The team collaborates cross-functionally to implement operational controls that support business-process improvements and uphold compliance standards, driving operational excellence and accountability across Walmart’s independent contractor ecosystem.

What you'll do

• Support control design and implementation across contractor earnings processes, including pay calculations, incentive programs, deductions, tax withholding, 1099 reporting, and payment disbursements.
• Perform control assessments for the Spark Driver earnings ecosystem, helping identify control gaps and supporting remediation efforts.
• Collaborate with Engineering and Product teams to help design and validate IT-dependent manual controls (ITDMs) and IT General Controls (ITGCs) over earnings systems.
• Contribute to SOX readiness by maintaining control documentation, risk-control matrices (RCMs), and process narratives.
• Help build and maintain monitoring mechanisms including key risk indicators (KRIs) and dashboards that provide visibility into control health.

What you’ll bring

• 5+ years of experience in internal controls, SOX/ICFR, internal audit, operational risk, finance transformation, or related risk/control roles—preferably in a high-growth or technology-enabled environment.
• Familiarity with gig economy, payments, or contractor operations including exposure to 1099 reporting, earnings disbursements, tax compliance, or similar multi-party payment ecosystems.
• Solid understanding of control design in evolving environments—recognizing when lightweight guardrails work, when formal SOX controls are needed, and when automation or monitoring is the better path.
• Working knowledge of core controls concepts including preventive vs. detective controls, manual vs. automated controls, IT-dependent controls, and deficiency evaluation frameworks.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $91,000.00 - $169,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location

680 W California Ave, Sunnyvale, CA 94086-4834, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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