General Manager

Piedmont Airlines; Tennessee; On-site; USD 72,000 - 82,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Job summary

Piedmont Airlines seeks a General Manager for Ground Handling in Tri-Cities, TN. You will oversee station operations, manage a diverse team, and ensure safety, quality, and policy compliance. Leadership, manpower planning, and operational discipline are essential.

Starting salary ranges from $72,000 to $82,000 per year, with bonus opportunities and a comprehensive benefits package. A relevant degree and supervisory experience are required; travel may be required.

Qualifications

• Proven success as a Team Leader with ability to preplan manpower and equipment.
• Demonstrated ability to work with all levels of management and staff.
• Familiarity with internal controls processes and accountable items.

Responsibilities

• Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security.
• Coach and develop staff; conduct performance reviews.
• Manage staff scheduling, shifts, overtime, and back-up coverage.
• Prepare daily/weekly/monthly reports and administrative duties.

Skills

Team leadership

Manpower planning

Conflict management

Time management

Effective communication

Education

Bachelor’s Degree in Aviation/Business

Tools

QIK

Sabre

Internal Controls Manual (ICM)

Microsoft Office Suite

Job description

General Manager# Careers## General ManagerApply: Tri-Cities, TN: Full time: Posted Today: End Date: November 11, 2026 (12 days left to apply): R1014499*We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.*At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department*.* The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling. **Essential Duties:*** Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security* Keep company goals and customer expectations in mind when overseeing daily operations* Coach and provide career development to the staff* Correct non-compliant behavior and impose disciplinary action as required* Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines* Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents* Administrative duties include daily/weekly/monthly reports* Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees* Conduct employee performance reviews **Job Qualifications and Competencies:*** Proven success as a Team Leader with ability to preplan manpower and equipment* Ability to work independently, set and meet own deadlines* Ability to work well with all levels of management and support staff* Able to defuse conflicts among team members* Familiarity with Microsoft Office Suite* Prior experience with internal controls processes for accountable items **Preferred Qualifications:*** Two (2) years supervisory experience, in both Operations and Customer Care* Working knowledge of Airport Operations Area environment* Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)* Bachelor’s Degree in Aviation, Business, or related field **Work Environment:*** Standard office environment, use of telephones, computers, and other office equipment* Airport ramp environment, subject to varied weather conditions and elevated noise levels* All shifts including weekends, nights, holidays and/or irregular shifts* Some travel may be required **Physical Requirements:*** Occasional lifting up to 25 pounds The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. *Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.* Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.**Starting Rate:**$72,000.00/Annual Salary - 82,000.00/Annual Salary (Based on locale and experience)*Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.* *I**n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.*Job Application Deadline:November 11, 2026### Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.