Manager, OOH Client Planning

Talon America; New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Talon seeks a Manager to own development and negotiations of best-in-class OOH plans for clients. You will maintain strong relationships with Media Owners, partner with internal teams, and act as the SME in the OOH marketplace.

Responsibilities include leading day-to-day account management, guiding strategy alignment, delivering innovative client deliverables, and supporting pipeline reporting while mentoring junior staff. Occasional cross-team collaboration is expected.

Qualifications

• 3-5 years previous media agency/vendor experience, or comparable office/admin experience.
• Bachelor’s degree preferred, or comparable experience.
• Demonstrable outdoor and media experience developing and negotiating plans for major brands and agencies.
• Strong organizational skills, attention to detail.
• Strong written and verbal communication skills.
• Experience managing junior staff, preferable but not required.
• Proactive and can-do attitude.
• Relationship building.
• Organizational planning.
• Impeccable time management and prioritization to meet deadlines.

Responsibilities

• Lead day to day account management, planning, and buying for your clients and agencies.
• Be familiar with strategy and objectives of your clients and agencies.
• Ensure high quality client services and deliverables by going above standard asks and including innovative ideas.
• Effectively resolve day to day issues with internal and external stakeholders.
• Support Director, CS in key client reports and regular pipeline reporting.
• Understand Talon’s planning and buying principles and articulate them to stakeholders.
• Work across internal teams including Client Strategy and Production, and Creative Services.
• Utilize internal/external tools for planning, measurement, etc., as required.
• Educate clients on the value of OOH as part of a channel mix.
• Manage Associate/Planner and support their education and development.

Skills

Sales skills

Marketing knowledge

Media planning

Relationship building

Presentation skills

Time management

Education

Bachelor's degree preferred

Tools

Excel

Microsoft Office

Job description

At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever.

We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business.

THE ROLE_

The Manager reports to the Director, Planning and is responsible for the development and negotiations of best-in-class out of home plans for our clients here at Talon. As a Manager, you are responsible for maintaining excellent relationships with our Media Owner partners, working closely with the internal teams to help grow and develop their talents, and excel in the OOH marketplace as the SME (Subject Matter Expert).

A DAY IN THE LIFE_

• Lead day to day account management, planning, and buying for your clients and agencies.
• Be familiar with strategy and objectives of your clients and agencies.
• Ensure high quality client services and deliverable by going above standard asks and including innovative ideas to delight clients.
• Effectively resolve day to day issues as required alongside internal and external stakeholders, enlisting support of Director as required.
• Support Director, CS in key client reports and regular pipeline reporting
• Have a strong understanding of Talon’s planning and buying principles, and the ability to articulate these to internal and external stakeholders.
• Work collaboratively across internal teams including Client Strategy and Production, and Creative Services
• Have a thorough understanding and utilize all internal and external tools and systems for planning, measurement, etc. as required.
• Look for opportunities to educate clients on the value and role of OOH as part of an overall channel mix and marketing campaign.
• Manage Associate/Planner and support them in their education and development to meet their objectives.
• Identify and implement best practice and efficiencies with your team, collaborating with other teams as needed.
• Deliver regular and ad hoc reporting as needed, i.e., competitive and post campaign reporting.
• Ensure all work completed by yourself and the Associate (where applicable):

WHAT WE'RE LOOKING FOR_

• You are happy to share ideas for new initiatives and ways of working and equally happy to hear other people’s ideas.
• Candidates should be able to support and challenge the current status quo and provide teams with compelling and innovative opportunities.
• Ability to build on their existing network and able to open doors at the appropriate level.
• Driven and self-motivated to deliver results.
• Manage Associate/Planner and support them in their education and development to meet their objectives.
• Flexible and willing to embrace change and new opportunities
• Have a thorough understanding and utilize all internal and external tools and systems for planning, measurement, etc. as required.
• Excellent sales skills and marketing/media/events/experiential market knowledge.
• Experience working in a busy, demanding, and pressurized environment.

AS WELL AS_

• 3-5 years previous media agency/vendor experience, or comparable office/admin experience
• Bachelor’s degree preferred, or comparable experience
• Demonstrable outdoor and media experience developing and negotiating plans for major brands and agencies.
• Strong organizational skills, attention to detail
• Strong written and verbal communication skills
• Experience managing junior staff, preferable but not required.
• Proactive and can-do attitude
• Relationship building
• Organizational planning
• Impeccable time management and prioritization to meet deadlines.
• Ability to multitask and manage multiple projects at once with ease.
• Commercially aware
• Excellent strategic thinker
• Able to work as part of a team.
• A self-starter with a can-do attitude
• Strong written, verbal and presentation skills
• Basic math skills
• Microsoft Office
• Excel Proficiency- Intermediate to Advanced

WHY US_

“The best thing about working at Talon is the space, time and expertise I’ve been given over the years to grow and develop my skills.” Client Director at Talon

OUR VALUES AND HOW WE WORK TOGETHER_

WE ARE BOLD_

As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.

• We challenge respectfully
• We lead the way

WE ARE HUMAN_

We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.

• We value collaboration and togetherness
• We are empathetic

WE ARE SMART_

Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

• We grow and learn
• We are trusted
• We are mission possible

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.

*Dependent upon experience, the salary for this role can range from $85,000-$90,000*