Manager on Duty, O.Henry Hotel

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

401K

Paid leave

Job summary

Quaintance-Weaver Restaurants & Hotels is seeking a dedicated Manager on Duty for the O.Henry Hotel in Greensboro, NC. You will provide shift leadership for a 5-6 member team, coordinating with housekeeping, engineering, and other departments to keep operations running smoothly and guest experiences exemplary.

The role requires scheduling across weekdays, weeknights, and weekends, with a focus on hospitality excellence, strong communication, and a proactive, urgent mindset in a fast-paced hotel

Qualifications

• Schedule availability to include weekdays, weeknights and weekends (we are open for all holidays and scheduling will include holiday shifts)
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Enjoy working in a fast-paced, enthusiastic environment
• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• 401K
• Voluntary Life Insurance
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities

Responsibilities

• Provide shift leadership to a team of 5-6 people while also communicating with housekeeping, engineering and other departments to ensure that the shift is running efficiently
• Use the appropriate resources to collaborate and solve any issues that arise during the shift and anticipate how future shifts will be affected and communicate that information
• Prioritize and coordinate tasks to maintain smooth daily operations of the hotel including Front Desk, Porters, Housekeeping, Engineering and Event Assistance
• Learn how to use the phone, computer programs and other hotel systems and procedures to aid in taking care of our guests
• Coach fellow colleagues on ways that we can cause ever increasing levels of delight for our guests while following the intentions listed in our missions
• Take responsibility for recruiting and hiring great people, then develop them into Lucky Star staff members
• Be an advocate for our guests and staff members
• Establish and maintain hotel and guest relationships by learning what our guests need and communicating those needs to the appropriate departments
• Have a passion for safety and maintain a high level of cleanliness and a sanitary workplace at all times

Skills

Schedule availability

Friendly & energetic

Hospitality passion

Interpersonal skills

Communication skills

Sense of urgency

Fast-paced environment

ESOP

Health insurance

401K

Paid leave

Job description

Restaurant and Hotel Job Openings near Greensboro and Cary, NC

See all current openings and apply for positions at Lucky 32 Southern Kitchen, Print Works Bistro, Green Valley Grill, O.Henry Hotel and Proximity Hotel in Greensboro and Cary, NC.

Position: Manager on Duty, O.Henry Hotel

Location: Greensboro, NC

Job Id: 3728

# of Openings: 1

Manager on Duty, O.Henry Hotel

Location: O.Henry Hotel, Greensboro, North Carolina

Hours: Full Time

O.Henry Hotel is looking for a friendly and energetic Manager on Duty to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here.

Responsibilities

• Provide shift leadership to a team of 5-6 people while also communicating with housekeeping, engineering and other departments to ensure that the shift is running efficiently
• Use the appropriate resources to collaborate and solve any issues that arise during the shift and anticipate how future shifts will be affected and communicate that information
• Prioritize and coordinate tasks to maintain smooth daily operations of the hotel including Front Desk, Porters, Housekeeping, Engineering and Event Assistance
• Learn how to use the phone, computer programs and other hotel systems and procedures to aid in taking care of our guests
• Coach fellow colleagues on ways that we can cause ever increasing levels of delight for our guests while following the intentions listed in our missions
• Take responsibility for recruiting and hiring great people, then develop them into Lucky Star staff members
• Be an advocate for our guests and staff members
• Establish and maintain hotel and guest relationships by learning what our guests need and communicating those needs to the appropriate departments
• Have a passion for safety and maintain a high level of cleanliness and a sanitary workplace at all times

Desired Skills and Experience

• Schedule availability to include weekdays, weeknights and weekends (we are open for all holidays and scheduling will include holiday shifts)
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Enjoy working in a fast-paced, enthusiastic environment
• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• 401K
• Voluntary Life Insurance
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities