Manager on Duty

Loudoun County Government; Virginia; On-site; USD 42,000 - 62,000; Full time

Job summary

Loudoun County Government’s PRCS division seeks a Manager on Duty to supervise facilities across Ashburn, Sterling, South Riding and Aldie. You will ensure high guest satisfaction, oversee staff, and manage event operations in a dynamic public-service setting.

The role requires a high school diploma, 1 year of related experience, some supervisory exposure, and the ability to lift up to 50 lbs. Scheduling across early mornings to evenings is common.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of related experience in parks, recreation, or facility management.
• 6 months of supervisory or team-lead experience or formal supervisory capacity.

Responsibilities

• General supervision of the facility, day-to-day operations and service standards.
• Assist in recruiting, hiring, training, and supervising staff.
• Oversee facility maintenance and setup/takedown of programs and events.
• Use automated systems to create and process reports, inventories, rentals, and cash handling.
• Prioritize health, safety, and customer service standards for all customers and ensure contractual compliance of events and amenities.

Skills

Staff supervision

Customer service

Facility operations

Scheduling

Education

High school diploma

1 year related experience

Job description

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers!

We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

Introduction

Loudoun County Parks, Recreation & Community Services (PRCS) is CAPRA accredited, and an award-winning agency dedicated to connecting all communities through exceptional people, parks, and programs. We are a team of talented professionals committed to excellence and driven by results and customer relationships. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity, equity, inclusion, and accessibility. We celebrate the strengths of individuals and collaborate to deliver programs and community services that provide social, personal, economic, and environmental benefits to last a lifetime. Come be part of something that matters!

Job Summary

We have immediate openings for a Manager on Duty. We are seeking enthusiastic individuals who deliver superior guest experiences, have good communication skills, and are self-motivated. Successful candidates must be detail-oriented, able to follow instructions, and self-motivated. If you join us, you will employ your unique skills to do important and meaningful work critical to our community's needs. PRCS serves a diverse population, including but not limited to youth, adults, participants with special needs, and senior adults.

We are currently hiring for the following location(s):

• Ashburn Recreation & Community Center, Ashburn, VA
• Claude Moore Recreation & Community Center, Sterling, VA
• Dulles South Recreation & Community Center, South Riding, VA
• The Lodge at Hal & Berni Hanson Regional Park, Aldie, VA

Responsibilities Include, But Are Not Limited To

• General supervision of the facility, day-to-day operations and service standards.
• Assist in the recruiting, hiring, training, and supervising of staff.
• Participate and oversee facility maintenance, and the set up/take down of programs, and special events.
• Use automated systems to create and process reports, inventories, rentals, and cash handling, among other clerical and administrative tasks.
• Prioritizing the health, safety, and customer service standards for all our external and internal customers and overseeing contractual compliance of events and use of amenities.
• Assisting in staff meetings and events in addition to promoting a professional environment across teams.
• Depending on the assigned location, responsibilities may include managing events and/or providing customer service and support.
• May perform other essential job functions specific to the position and department assignment.

Schedule may vary by location, and special events, primarily between the times of 5:00 am to 10:00 pm.

Minimum Qualifications

High school diploma or equivalent; one (1) year of related experience in parks, recreation, or facility management with at least six (6) months of experience in a task supervision, team lead, or formal supervisory capacity; or equivalent combination of education and experience.

Preferred Qualifications

• Must be able to stand for extended periods and lift up to 50 lbs occasionally.

Job Contingencies And Special Requirements

Must undergo criminal, credit, DMV, and Child Protective Services (CPS) background checks. Maintain a valid driver's license and good driving record (driving records may be reviewed annually for continued qualification). First Aid/CPR certifications prior to hire or immediately upon hire. Pass TB test within 30 days of hire and each year thereafter.

Equal Employment Opportunity

Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation

Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at 703-777-0213 or email Human Resources.