Manager On Duty

Montrose Recreation District; Montrose (CO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free Individual MRD Membership

Advancement opportunities

Training & development

Flexible schedule

Job summary

Montrose Recreation District is hiring for a part-time evening/weekend position to support the Community Recreation Center, Field House, and FlexRec areas. Responsibilities include customer service, enforcing facility rules, and assisting with program setup and tear-down.

The role emphasizes safe, clean, and positive environments with front desk support and on-site supervision during operating hours. Flexible scheduling and opportunities for advancement are highlighted in the benefits package.

Qualifications

• Minimum 1 year of customer service experience.
• Experience with facility operations or event setup is preferred.
• Strong interpersonal and organizational skills.

Responsibilities

• Monitor facility for safe, clean operation during programs and drop-in services.
• Conduct walkthroughs to ensure a positive environment and adherence to rules.
• Assist front desk with phone calls, visitor assistance and message-taking.
• Promote MRD programs and services through in-person interactions.
• Assist with setup and teardown of programs and facility rentals.
• Serve as floor manager during hours of operation.

Skills

Customer service

Facility operations

Education

High school diploma

Job description

Benefits

• Free Individual Membership to MRD
• Opportunity for advancement
• Training & development
• Flexible schedule

We are looking for someone who can work evening and weekend MOD shifts. Potential shifts include weekdays 12pm - 4 pm, 4pm - 8pm, Saturdays 8am - 1pm, 1pm - 5 pm, and Sundays 10am- 4pm.

General Statement of Duties

Responsible for supporting the general operation of the Community Recreation Center (CRC), Field House (FH), and FlexRec (Flex). This includes general facility operations, customer service and enforcing facility rules. This position is responsible for ensuring a clean, safe, organized, and positive environment at MRD facilities.

Supervision Received

Reports directly to the Recreation Coordinator-Facilities.

Essential Duties

The following are examples of primary duties assigned to this position. Other related duties may be assigned.

• Ensures that the facility is properly monitored for the safe and effective operation of programs, activities, and drop-in services.
• Conducts facility walkthroughs to ensure a safe, clean, and positive environment.
• Enforces facility rules such as: ensuring patrons scan their pass, pay the daily admission fee, follow behavior standards, or are in the facility as a spectator.
• Promotes MRD programs, services, and facilities through in-person interactions and other avenues as available.
• Assists with the setup and tear down of programs and facility party rentals.
• Provides customer service face-to-face, maintains knowledge of the MRD Activity Guide, personnel, programs, services, facilities, and policies.
• Serves as the floor manager during hours of operation
• Assist the Customer Service Representatives at the front desk by answering phone calls, helping walk-in visitors, screening callers / walk-in visitors, and referring them to the appropriate personnel, receiving/recording messages for employees and patrons.

Position Qualifications

Experience: Must be 18 years of age. One (1) year of customer service experience and/or facility management, preferred.

Education or Training: High school diploma or equivalent, preferred.

License and Certification: The possession of or ability to obtain CPR/AED and First Aid Certification.

Work Environment

Busy Rec Center environment with extensive public contact. This position generally works 10-15 hours per week. This position will primarily work evenings and weekends: Shifts include weekdays 12pm - 4 pm, 4pm - 8pm, Saturdays 8am - 1pm, 1pm - 5 pm, and Sundays 10am- 4pm.

Physical Conditions

Primary functions may require maintaining physical condition necessary for walking and standing for prolonged periods of time. This position may require some moderate lifting and working primarily indoors.

Benefits Include: Membership to the Community Recreation Center after 30days of employment.