Manager Omni Channel Supply Chain

L'Oréal; Clark (NJ); Hybrid; USD 90,200 - 128,500; Full time

Benefits offered by this job

Competitive Benefit Package

Hybrid Work Policy

Flexible Time Off

Access to Company Perks

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

A leading beauty company in New Jersey is seeking a Manager for their Omni Channel Supply Chain team. The ideal candidate will have strong analytical and communication skills, with a background in supply chain management and e-commerce. Responsibilities include optimizing information flow, coordinating replenishment processes, and ensuring effective supply chain operations. This role offers a competitive salary and a hybrid work policy.

Qualifications

• Minimum 5+ years of experience in supply chain or related field, 2 years of e-commerce supply chain preferred.
• Experience in a cross-functional, matrixed organization a plus.
• Specific experience in US Retail supply chains and e-commerce is highly advantageous.

Responsibilities

• Optimize the flow of information between L’Oréal USA and retailers.
• Coordinate replenishment and distribution model for the e-commerce channel.
• Analyze and improve supply chain data and processes.

Skills

Analytical skills

Communication skills

Interpersonal skills

Organizational skills

Self-starter

Ability to work in a team

Education

Bachelor’s degree in Supply Chain or related field

Tools

SAP

Microsoft Excel

Power BI

Job description

Manager Omni Channel Supply Chain – L’Oréal

Influencer in the organization that will be a key part of the O+O team in charge of supply chain performance for a specific e‑commerce channel in the Omnichannel Supply Chain Team. He/she will work directly with retailer/3PL supply chain team, brands commercial teams, distribution center, transportation, customer service, demand‑planning teams among others inside and outside the organization.

Position Details

• Team: Omni Channel Supply Chain – Manager – e fulfillment
• Reports to: Director, O+O
• Location: Clark, NJ

Responsibilities

• The strategic objective of the role will be to optimize the flow of qualitative and quantitative information between L’Oreal USA and the retailer/3PL, thereby improving replenishment and distribution processes and making recommendations with regard to its supply chain processes for L’Oréal products (lead times, On Time, In Full, end‑to‑end Supply Chain collaboration)
• Tactically, this position will coordinate replenishment and distribution model for the ecommerce channel. Manage order lifecycle from receipt thru shipment; inclusive of SAP transactions, data analysis, decision making, alternative option recommendations, root cause analysis/investigation, follow up and follow thru of open items
• Collaborate closely with Demand Planning leaders to ensure that the customer‑sourced demand data is integrated into the replenishment plan
• Maintain strong relationships with business partners in order to optimize product supply effectiveness and efficiency. Connect best practices with the broader replenishment team
• Actively communicate as the liaison between internal and external contacts including retailers, sales admin, field sales, key account directors, finance, inventory management, transportation, retail collaboration, deductions, receiving, returns and distribution to ensure order process efficiencies
• Influences decision making in performance improvement and resolves obstacles
• Escalates to direct manager timely for the resolution of issues and/or determine next steps
• Is able to present project status and other relevant content comfortably to Senior Management as needed
• Participate in cross‑functional project teams to develop/sustain Best in Class Brand Supply Chain methodologies
• Analyze and challenge demand to safeguard no bullwhip effect in the Supply Chain
• Provide visibility on low service skus and recovery timing with affiliates
• Ensure healthy inventory level by ensure destructions are processed and challenge productions that will lead to Excess inventory

Requirements

• Bachelor’s degree in Supply Chain, Engineering, Finance, Business or related field
• Minimum 5+ years of experience in supply chain or related field, 2 years of e‑commerce supply chain preferred
• Ability to create structure from ambiguity
• Experience in a cross‑functional, matrixed organization a plus
• Analytical – Experience analyzing and improving supply chain data and information
• SAP or equivalent experience
• Proficient in Microsoft Suite with a focus on Excel
• Power BI experience
• Experience in a fast‑moving consumer goods supply chain is beneficial
• Additionally, specific experience in US Retail supply chains and e‑commerce is highly advantageous
• Excellent communication, interpersonal and organizational skills
• Enthusiasm to work in a fast paced, team oriented environment
• Dependable and reliable self‑starter

Benefits

• Salary Range: $90,200 – $128,500 (actual compensation will depend on location, experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 days in office, 2 days work from home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & more)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for discounted products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited access to e‑learnings, Lunch & Learn sessions, Mentorship Programs, & more)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L’Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.