Manager, Omni-Channel Applications

Knitwell-Group; Pataskala (OH); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Merchandise discount at KnitWell Group

Time off – paid time off & holidays

401(K)

Employee Assistance Program (EAP)

Volunteer and philanthropic activities

Job summary

KnitWell Group seeks a Manager – Omni-Channel Applications to lead strategic and hands-on work across enterprise omni-channel platforms. You will steer architecture, design, delivery, and people leadership to enable seamless customer journeys across digital, store, and fulfillment channels.

You will partner with business, product, architecture, and engineering teams to modernize the platform, improve engineering practices, and drive predictable delivery, with a focus on cloud adoption and

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 10+ years of enterprise application development experience.
• 3+ years in Tech Lead, Engineering Manager, or Senior Technical role.
• Experience with omni-channel, customer-facing, or large-scale platforms.
• Knowledge of cloud-native architectures and API/microservice approaches.

Responsibilities

• Own the technical strategy and long-term roadmap for omni-channel platforms.
• Provide architectural direction aligned with standards and business goals.
• Guide release planning, solution readiness, and engineering practices.
• Lead and mentor technical teams and external vendors.
• Translate business requirements into scalable technical solutions.
• Drive cloud adoption and platform modernization, including AI-enabled capabilities.

Skills

Omni-channel platforms

Technical leadership

Enterprise software development

Architectural direction

AI/ML capabilities awareness

Education

Bachelor's in Computer Science or Engineering

Tools

Manhattan Active Omni

Azure

AWS

CI/CD

Job description

About usKnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.About the roleThe Manager – Omni-Channel Applications provides strategic and hands-on technical leadership for enterprise omni-channel platforms that enable seamless customer experiences across digital, store, contact center, and fulfillment channels. This role focuses on platform strategy, solution design, delivery execution, and people leadership, ensuring scalable, resilient, and well-architected applications aligned with business goals.The role plays a key leadership position in the evolution and optimization of Manhattan Active Omni–based solutions, partnering closely with business, product, architecture, and engineering teams to drive modernization, engineering excellence, and predictable delivery across omni-channel customer journeys.The impact you can haveOwn the technical strategy and long-term roadmap for omni-channel application platformsProvide architectural direction aligned with enterprise standards and business strategyEvaluate and guide technology choices with a focus on scalability, security, and maintainabilityEnsure strong engineering practices including design reviews, coding standards, and testing qualityGuide teams through release planning and solution readinessLead, mentor and develop technical teams (Tech Leads, Senior Engineers, Vendors)Set technical expectations and provide ongoing performance feedbackTranslate business requirements into scalable technical solutionsCommunicate technical decisions, risks, and dependencies to senior stakeholdersDrive platform modernization, including cloud adoption and architectural evolutionLead evaluation and adoption of AI-enabled capabilities to improve developer productivity and business outcomesIdentify opportunities to leverage AI/ML for automation, insights, and decision supportPromote responsible AI usage aligned with enterprise governance and security standardsImprove SDLC, DevOps maturity, and engineering practicesYou’ll bring to the roleHands-on or leadership experience with Manhattan Active Omni, including solution design, integrations, or large-scale implementationsRetail, eCommerce, OMS, or fullfillment systems experienceBachelor’s degree in Computer Science, Engineering, or equivalent experience10+ years of experience in enterprise application development3+ years in a Tech Lead, Engineering Manager, or Senior Technical roleStrong experience with omni-channel, customer-facing, or large-scale enterprise platformsPreferred Qualifications:Cloud-native architectures (Azure/AWS)Microservices, APIs, and event-driven systemsDevOps and CI/CD experienceAgile delivery leadershipBenefitsYou will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.Support for your individual development plus opportunities for career mobility within our family of brands.A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*Medical, dental, vision insurance & 401(K).*Employee Assistance Program (EAP).Time off – paid time off & holidays.*The target salary range for this role is: $120,000 - $150,000Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.Hybrid: This position works in a hybrid model, with required days worked in the any of our Etna, OH, Ft. Myers, FL, or Hingham, MA offices.#LI-AP1Location:Corporate ascena – RemotePosition Type:Regular/Full timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.