Manager of Training and Development

Northwest Administrators, Inc.; Washington (District of Columbia); On-site; USD 106,000 - 143,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Rx benefits

Disability insurance

Life insurance

Pet insurance

Paid vacation

Sick leave

Holidays

401k with match

Work-Life Balance

Job summary

Northwest Administrators, Inc. seeks a Manager of Training and Development to lead the organization's learning strategy, designing blended programs and overseeing LMS operations at our Seattle office.

You will partner with leaders to create development paths from onboarding to leadership, delivering practical, results-oriented training and building a network of expert facilitators. This role demands 7+ years in adult learning and strong LMS mastery.

Qualifications

• Bachelor's degree in business, education, human resources, organizational development, or a related field required.
• 7+ years in adult learning and development, including design and facilitation of leadership and soft-skills programs.
• Experience with SaaS LMS products; including configuration and administration basics, learning path design, reporting, and governance to support instructor-led and self-paced learning.
• Ability to turn policies and leadership standards into clear, teachable behaviors and tools.
• Strong presentation and facilitation presence with credibility in front of first-time leaders and experienced managers.
• Proven experience building onboarding programs and blended learning paths that improve ramp time, consistency, and manager readiness.

Responsibilities

• Develop and facilitate leadership training programs for new and experienced leaders, focused on communication, coaching, accountability, and change management.
• Deliver engaging instructor-led workshops, cohorts, and development programs that promote practical skill application.
• Build and support a network of facilitators and subject matter experts to ensure consistent, high-quality learning experiences.
• Create and maintain a comprehensive learning roadmap, including onboarding, leadership development, and professional growth programs.
• Develop job aids, standard work, reference materials, and knowledge resources that support employee performance and learning.
• Administer and optimize the Learning Management System (LMS), including learning paths, content management, reporting, and engagement.
• Partner with HRBPs and business leaders to create role-based development plans aligned with competencies and performance expectations.
• Measure training effectiveness using participation, feedback, performance, and business outcomes; continuously improve programs and learning strategies.

Skills

Leadership development

Curriculum design

Facilitation

LMS administration

Absorb LMS

Education

Bachelor's degree (Business/Education/HR/OD)

Tools

Absorb LMS

LMS reporting

Job description

Job Description

Are you a learning and development leader who is passionate about helping employees grow, succeed, and reach their full potential? Do you thrive on designing impactful training programs, developing engaging curriculum, and delivering learning experiences that inspire new hires, employees, and leaders alike? If so, we invite you to explore our Manager of Training and Development opportunity and make a lasting impact on employee development and organizational success.

What you'll be doing…

The Manager of Training and Development is responsible for building and leading the organization's learning and development strategy. This role drives employee growth and business performance through a blended learning approach that combines instructor-led training, learning management system (LMS) resources, on-the-job application, and collaboration with business leaders and subject matter experts.

Partnering closely with leaders across the organization, the Manager assesses development needs, designs and facilitates engaging training programs, and creates learning pathways that support employee success from onboarding through leadership development. This position oversees the LMS, manages learning content and resources, and measures program effectiveness to ensure learning initiatives deliver meaningful business results.

• Develop and facilitate leadership training programs for new and experienced leaders, focused on communication, coaching, accountability, and change management.
• Deliver engaging instructor-led workshops, cohorts, and development programs that promote practical skill application.
• Build and support a network of facilitators and subject matter experts to ensure consistent, high-quality learning experiences.
• Create and maintain a comprehensive learning roadmap, including onboarding, leadership development, and professional growth programs.
• Develop job aids, standard work, reference materials, and knowledge resources that support employee performance and learning.
• Administer and optimize the Learning Management System (LMS), including learning paths, content management, reporting, and engagement.
• Partner with HRBPs and business leaders to create role-based development plans aligned with competencies and performance expectations.
• Measure training effectiveness using participation, feedback, performance, and business outcomes; continuously improve programs and learning strategies.

This role is full-time, on-site in our Seattle office.

Who You Are…

• Educated. Bachelor's degree in business, education, human resources, organizational development, or a related field required.
• Experienced. 7+ years in adult learning and development, including design and facilitation of leadership and soft-skills programs.
• Technically Savvy. Proven experience using SaaS LMS products; including configuration and administration basics, learning path design, reporting, and governance to support instructor-led and self-paced learning. Experience with Absorb LMS is a plus.
• Business Partner. Assess needs with leaders and recommend practical solutions with the ability to turn policies, and leadership standards into clear, teachable behaviors and tools.
• Strong Presenter. facilitation presence with credibility in front of first-time leaders and experienced managers; able to teach, coach, and handle real scenarios with confidence.
• Curriculum Creator. Create from scratch, pilot quickly, and improve based on feedback and observed outcomes. Proven experience building onboarding programs and blended learning paths that improve ramp time, consistency, and manager readiness.

Who we are… Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com).

If hired, you can expect...

• Starting salary range of $9,475 - $12,819 per month. Pay is dependent on experience, skills, and qualifications.
• Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance
• Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
• Generous 401k plan with company base contribution & match
• Work-Life Balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at to request accommodation.

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