Manager of System Operations

Shenandoah Valley Electric Cooperative, Inc.; Virginia (MN); On-site; USD 120,000 - 150,000; Full time

Job summary

Shenandoah Valley Electric Cooperative, Inc. is seeking a Manager of System Operations to lead the operations center team and oversee critical reliability, restoration, dispatching, and load control responsibilities. This role reports to the Director of Operations Support and guides Senior System Operators.

The manager will ensure disaster recovery readiness, supervise dispatch staff, coordinate after-hours activation, and maintain essential procedures and documentation for the electric system.

Qualifications

• Operate and interrogate the SCADA system.
• Develop and maintain up-to-date operational procedures and documentation.
• Coordinate after-hours activation of district offices during major events.

Responsibilities

• Monitor disaster recovery and emergency plans to ensure service integrity.
• Manage a 24/7/365 operations center and staffing for all situations.
• Supervise system operators and coordinate restoration efforts centrally.
• Assist system engineering and technical services in field support.
• Perform field inspections of substation and switching equipment.
• Ensure reliability and system performance reporting for compliance.
• Coordinate communications with managers for after-hours activation.
• Maintain communications with line superintendents and operations leaders.
• Operate central dispatch for crews and personnel.
• Operate and interrogate the SCADA system.
• Maintain lock-out/tag-out controls and daily logs.
• Develop and maintain switching orders and procedures.
• Coordinate transmission system activities with DE and other utilities.
• Maintain point of contact for all-related coordination.

Skills

SCADA operation

Dispatching

Emergency planning

Load control

Tools

DataVoice

IMS

Clevest

Siemens SCADA

DTN Weather Service

Job description

The Manager of System Operations is a key member of the engineering & operations team and is responsible for all operational functions within the operations center and shared responsibilities within the cooperative regarding system reliability, restoration, dispatching and monitoring load control.

Reporting Relationships

Reports to: Director of Operations Support

Directs: Senior System Operator and System Operator(s)

Responsibilities

• Monitor all disaster recovery and emergency plans related to ensuring the integrity of service to cooperative members.
• Manage and operate a fully functional, 24 hours a day, 7 days a week, 365 days a year operations center.
• Maintain proper dispatch office staffing to accommodate any and all situations. Evaluation shall consider the magnitude of the event and whether additional system operators located in the system operations center will be sufficient to manage the recovery effort.
• Supervise system operators and coordinate restoration efforts that can be accomplished centrally by system operations.
• Assist system engineering and technical services in field support functions.
• Perform field inspections/operations of substation and switching station equipment.
• Responsible for reliability and system performance reporting in order to maintain RUS compliance.
• Coordinate with engineering and operations managers for after-hours activation of district offices during major events. Provide staffing and support with system operators via the system operations center and system operators onsite at the activated district office as needed.
• Maintain effective and frequent communication with line superintendents, manager of district operations, manager of distribution systems, manager of external affairs, and the vice president of operations.
• Operating a central dispatch for all crews and personnel.
• Operate and interrogate the SCADA system.
• Maintain lock-out tag-out control for all substation and mainline sectionalizing devices, including maintaining a daily log for devices and abnormal states, and ensure devices are left in their abnormal status.
• Develop and maintain up-to-date operational procedures and documentation (overhead and underground operations manual) for the electric system.
• Stay abreast with all software associated with SVEC operations (DataVoice, IMS, DataVoice IVR, Partner MapViewer, Clevest, Tait Radio, Siemens SCADA, DTN Weather Service).
• Coordinate closely with the engineering and operations managers and perform annual switching/tagging review with all engineering and operations employees.
• Review, complete, monitor and correct daily outage logs, daily substation logs, substation inspection reports and load management reports.
• Monitor daily ODEC load information and work closely with system engineering and technical services on load control recommendations, procedures and implementation. Coordinate with other cooperatives within the state, ODEC and consultants as necessary to ensure that SVEC is in load control during the monthly peak.
• Ensure all record keeping associated with load control is completed and that the peak is tracked.
• Develop and/or assist in writing all system switching orders. Verifying accuracy in procedures and responsible for distribution to review group. In addition, responsible for the safe implementation of the switching procedures.
• Responsible for coordinating activities on the transmission system with DE, FE and other utilities.
• Maintain point of contact for all