Manager of Sales Enablement

Expedient; EUA; Híbrido; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Three weeks paid time off

401(k) with match

Tuition reimbursement

Resumo da oferta

Expedient is seeking a Director of Revenue Acceleration to own the strategy, design, and execution of our Revenue Acceleration programs. This hybrid role blends strategic curriculum development with hands-on leadership of LMS, CMS, and training operations.

You will drive cross-functional collaboration with Revenue Ops, Marketing, Product Eng., and Client Success to ensure field-first enablement content and measurable impact on ramp time and bookings.

Qualificações

• 7–10+ years in sales enablement, sales training, instructional design, or GTM development roles.
• Demonstrated expertise in instructional design methodology and adult learning principles.
• Proven ability to lead cross-functional partners without formal authority.
• Heavy user of AI tools in daily work and able to integrate AI into workflow.
• Experience with LMS platforms (Brainshark strongly preferred) and CMS/content tools.
• Experience with a formal sales methodology (Sandler preferred).
• Strong program/project management discipline.
• Excellent written and verbal communication skills.
• Event design and execution experience.
• Bachelor's degree in instructional design, organizational development, business, or related field preferred.

Responsabilidades

• Own strategy and curriculum design across the seller lifecycle using evidence-based adult learning models.
• Translate sales methodology and competitive intel into structured learning paths.
• Build and refine sales playbooks for objection handling and client relationships.
• Lead cross-functional teams administering LMS, CMS, and training production.
• Establish cross-functional governance and escalation paths.
• Partner with Revenue Ops, Marketing, Product Eng., and Client Success to reflect field realities.
• Track OKRs, reports, and quarterly Rev Accel Council activities.
• Oversee AI-assisted coaching and role-play content development.
• Plan and run monthly training calls and annual boot camps.
• Ensure content quality, consistency, and timely delivery.

Conhecimentos

Sales enablement

Instructional design

GTM development

Adult learning

LMS experience

AI in workflow

Stakeholder management

Cross-functional leadership

Formação académica

Bachelor's degree

Ferramentas

Brainshark

CMS tools

Descrição da oferta de emprego

Expedient is seeking a dynamic Director of Revenu Acceleration to own the strategy, design, and day-to-day execution of our Revenue Acceleration programs. This is a strategic and operational hybrid role for the foreseeable future: you will set curriculum and program direction while also personally running the operating cadence that keeps Expedient's sales organization trained, informed, and improving. You will lead cross-functionally — setting priorities and direction for the team members who administer our LMS, manage our content hub, and build/record our training. Expedient's Revenue Acceleration team is planned to grow with dedicated program and analyst headcount in 2028; until then, this Director will carry both strategic design and operational execution. Candidates should be energized by hands‑on ownership and comfortable operating without immediate relief from execution work.

What You'll Be Doing:

Strategy & Curriculum Design

• Design and own Expedient's curriculum strategy and certification pathways across the seller lifecycle (onboarding through steady-state), applying adult learning best practices such as: andragogy principles, ADDIE/SAM instructional design models, scenario-based and spaced‑repetition learning.
• Translate our sales methodology (Sandler), solution positioning, and competitive intelligence into structured, role‑based learning paths.
• Build and continuously refine sales playbooks covering objection handling, partner engagement, and client relationship strategies.

Cross-Functional Program Leadership

• Set priorities, direction, and quality standards for the team members who execute Brainshark LMS administration, CMS content management, and training production/recording — coordinating across functions without direct reporting authority.
• Establish and operate within a formal cross-functional working agreement with these contributors' managers, defining priority-setting, escalation, and executive-sponsor tie-breaking (modeled on Expedient's existing Enablement Council governance approach).
• Partner with Revenue Operations, Marketing, Product Engineering, and Client Success to gather input and ensure enablement content reflects field reality.

Program & Project Operations

• Track and report status of all Revenue Acceleration OKRs, projects, and intake requests; maintain a single source of truth for leadership visibility.
• Facilitate the quarterly Rev Accel Advisory Council meeting (agenda, materials, follow-through on action items).
• Own training compliance tracking and certification reporting across the sales organization.
• Manage the status of all new seller onboarding, flagging risks/milestones to sales leadership

Content & Learning Technology

• Direct the build of AI-assisted coaching challenges and role‑play scenarios in Brainshark to sharpen core selling skills.
• Oversee all sales training materials and the contributors who build them, ensuring instructional quality and consistency.

Field Communication & Engagement

• Conduct win reviews and produce “How we won” communications to the field.
• Plan and run the monthly Xchange Live! Sales training calls (MC, agenda, speakers, follow-up).
• Plan and execute two Sales Boot Camps annually, including logistics, agenda, SME coordination, and certification outcomes.

Measurement & Continuous Improvement

• Develop and report leading/lagging KPIs tied to ramp time, training adoption, and sales behavior change.
• Proactively use AI tools to automate or accelerate tactical and redundant work (e.g., win-email drafting, OKR status reporting, training content development, meeting notes/follow-ups), freeing time for strategic curriculum and cross-functional leadership work.
• Report quarterly on specific tasks automated or AI-assisted, with time saved or capacity created, as a standing component of performance review.
• Identify opportunities to templatize or automate recurring programs, increasing team leverage ahead of 2028 headcount growth.

What We Are Looking For:

Skills & Experience

• 7–10+ years in sales enablement, sales training, instructional design, or GTM development roles, ideally in enterprise B2B or technology/cloud solutions sales.
• Demonstrated expertise in instructional design methodology and adult learning principles — able to design curriculum, not just administer existing content.
• Proven ability to lead and prioritize the work of cross-functional partners/contributors without formal authority — strong stakeholder management and influence skills.
• Heavy, hands‑on user of AI tools in daily work — not simply AI‑aware, but someone who actively builds AI into their own workflow (e.g., content drafting, reporting, meeting summarization, coaching/role‑play design) and can demonstrate specific examples of doing so.
• A demonstrated bias toward automating or eliminating tactical, redundant work rather than absorbing it manually — able to identify which parts of a recurring process can be AI‑assisted, templated, or systematized, and act on it without being directed to.
• Experience with an LMS platform (Brainshark strongly preferred) and CMS/content tools; experience using or implementing AI‑based coaching/role‑play features (e.g., Brainshark AI coaching) a strong plus.
• Experience with a formal sales methodology (Sandler preferred or equivalent).
• Strong program/project management discipline — comfortable owning both strategic design and operational execution simultaneously.
• Excellent written and verbal communication; will personally author field‑facing communications and facilitate executive‑level meetings.
• Event design and execution experience (live and virtual).
• Bachelor's degree in instructional design, organizational development, business, or related field preferred.

Success Measures

• Overall program success will be measured on improvement of sales efficiency and effectiveness to include, but not limited to: ramp time reduction, increased averaged bookings across quota carrying sellers, increased average deal sizes
• Curriculum and certification framework designed and in active use
• Training compliance and onboarding milestone tracking fully operational and reported
• Xchange Live!, Friday Win, and Boot Camp cadences running reliably with positive field feedback
• Demonstrated ability to keep cross‑functional content production on schedule and aligned to priorities despite no formal authority.

Compensation

Salary for this position is commensurate with experience. Base salary range between $90,000-$120,000. Compensation package includes a competitive base salary + bonus and a generous employee benefit package.

WORKING FOR EXPEDIENT

We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full‑time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top‑tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.