Manager of Sales

ClareMedica Health Partners LLC; Miami (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

Claremedica Health Partners LLC is seeking a Sales Manager to guide a sales team, align with community relations, and drive production toward organizational goals. The role requires Medicare knowledge, the ability to train agents, and collaboration with health plans and brokers.

The position emphasizes coaching, compliance with CMS guidelines, and ongoing performance tracking in a fast-paced environment. Local travel to care centers may be required.

Qualifications

• Minimum 2 years’ experience in Sales Management or 5 years in Medicare-related sales.
• Strong knowledge of Medicare rules and regulations.
• Bachelor’s degree a plus.
• Bilingual abilities (Spanish/Creole) are a plus.

Responsibilities

• Oversight and guidance of sales team.
• Support Agents with marketing plans and goal attainment.
• Evaluate Agent presentation skills.
• Coach and re-train agents when applicable.
• Ensure agents comply with CMS guidelines and Claremedica’s Policies and Procedures.
• Monthly monitoring of sales agent and center metrics.
• Monitor sales agent complaints and resolve issues.
• Develop community and provider relations with health plans, brokers, and partners.

Skills

Sales Management

Provider Relations

Medicare knowledge

Bilingual - Spanish/Creole

MS Office

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

At Claremedica, exceptional is the standard.Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.Opportunity awaits – welcome to Claremedica.ESSENTIAL FUNCTIONSThe Sales Manager will be responsible for supporting the company’s sales objectives by providing the sales team with clear goals and guidance on how to achieve production expectations. Community relations are also an integral part of this role, and the Sales Manager is expected to develop strategic alliances with community partners and lead the Community Relations Coordinator to jointly achieve the organization’s goals.DUTIES AND RESPONSIBILITIESOversight and guidance of sales teamSupporting Agents with marketing plans and goal attainmentEvaluating Agent presentation skillsCoaching and re-training of agents when applicableEnsure agents comply with CMS’s guidelines and Claremedica’s Policies and ProceduresMonthly MonitoringMonthly Sales Agent and Center metricsCancellation and Disenrollment‘ monitoring and formsMonitoring of Sales Agent Complaints.Community and Provider RelationsWorking hand-in-hand with the sales team, community relations team, center administrators, health plans and brokers to find and forge new relationships in the community and with key partners.Sales Training & PresentationConduct new agent onboarding, training and yearly re-certification trainingQUALIFICATIONS/REQUIREMENTSMinimum 2 years’ experience in Sales Management and or Provider Relations or 5 years’ experience in Medicare related Sales.Strong knowledge of Medicare rules and regulationsBachelor’s degree a plusDriver’s license and dependable means of transportation.Experience with MS/Office (Word, Excel & Outlook) requiredBilingual a plus (Spanish and Creole)Existing relationships in the marketplace with Health Plans, FMO’s, community contacts/influencers, physicians, specialists, hospitals, nursing homes and Assisted Living Facilities.WORKING CONDITIONSDescribed below are typical work environmental characteristics encountered while performing the essential functions of the position:Moderate to High noise level.Clean, well-lit, comfortable climate.Fast-Paced environment.PHYSICAL DEMANDSThe physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.FREQUENCY FACTOR TABLEFUNCTIONFREQUENCYWalking and standingMore than 75%SittingLess than 25%Physical Hand and Finger Dexterity (office equip. typewriter, computer)More than 75%Close vision the ability to adjust Focus (typewriter and/or computer)More than 50%Talking and Hearing100%Lifting less than 10 poundsFrequentlyLifting 10-30 poundsSeldomTRAVELLocal travel between care centers may be required for coverage.SAFETY HAZARD OF THE JOBMinimal Hazards