Practice Manager

Claremedica Health Partners; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Claremedica Health Partners in Orlando, FL is seeking a Practice Manager to oversee day-to-day operations of a primary care center, drive efficient processes, and ensure high patient satisfaction while achieving strong financial performance.

This role requires 3+ years of healthcare operations management, a Bachelor's in healthcare administration (Master’s preferred), leadership and communication skills, and proficiency with MS Office and healthcare IT systems.

Qualifications

• Bachelor’s degree in healthcare administration, business, or a related field; Master’s preferred.
• 3+ years in healthcare operations management, incl. 2+ years in medical clinics.
• Knowledge of value-based care models and healthcare regulations.
• Strong leadership, organization, communication, and problem-solving skills.
• Proficiency in MS Office and healthcare information systems.

Responsibilities

• Oversee daily operations, including patient flow, scheduling, staffing, and resource management.
• Implement value-based care strategies with clinical leadership.
• Supervise staff performance, development, and engagement.
• Manage the center’s P&L, including budgeting and financial reporting.
• Monitor KPIs related to patient satisfaction, quality outcomes, and efficiency.
• Lead quality improvement and patient experience initiatives.
• Ensure regulatory compliance and adherence to internal policies.
• Coordinate with Finance, Compliance, Population Health to support integrated care.
• Maintain a safe, welcoming environment for patients and staff.
• Demonstrate experience in staff supervision and financial oversight.

Skills

Leadership

Operational management

Staff supervision

Budgeting / P&L management

Regulatory compliance

Education

Bachelor’s degree in healthcare administration, business, or related field

Master’s degree preferred

Tools

Microsoft Office Suite

Healthcare information systems

Job description

Job Location: Orlando, FL 32862 At Claremedica, exceptional is the standard.

Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.

Opportunity awaits – welcome to Claremedica.

ESSENTIAL FUNCTIONS

The Practice Manager oversees all aspects of day-to-day operations in a primary care center, ensuring operational excellence and the successful implementation of value-based care strategies. This role bridges administrative functions and clinical collaboration, promoting efficiency, patient satisfaction, and financial performance while ensuring compliance and quality standards are met.

DUTIES AND RESPONSIBILITIES

• Oversee daily operations, including patient flow, scheduling, staffing, and resource management.
• Implement and manage value-based care strategies in collaboration with clinical leadership.
• Supervise and support staff performance, development, and team engagement.
• Manage the center’s Profit & Loss (P&L), including budgeting, expense control, and financial reporting.
• Monitor and analyze KPIs related to patient satisfaction, quality outcomes, and operational efficiency.
• Lead quality improvement and patient experience initiatives aligned with care delivery goals.
• Ensure regulatory compliance and adherence to internal policies.
• Coordinate with other departments (Finance, Compliance, Population Health) to support integrated care.
• Maintain a safe, welcoming environment for patients and staff.
• Demonstrated experience in staff supervision, financial oversight, and operational leadership.

SUPERVISORY RESPONSIBILITIES

This position does have supervisory responsibilities.

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree in healthcare administration, business, or a related field (Master’s preferred)
• 3+ years of experience in healthcare operations management, including 2+ years managing medical clinics
• Basic understanding of value-based care models and healthcare regulations
• Strong leadership, organizational, communication, and problem-solving skills
• Proficiency in Microsoft Office Suite and healthcare information systems
• Experience managing profit and loss (P&L) operations
• Effective decision-making and team management abilities

WORKING CONDITIONS

General office working conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

TRAVEL

Local travel between care centers may be required for coverage.

SAFETY HAZARD OF THE JOB

Minimal Hazards