Manager of Revenue & Customer Order Center

Universal Instruments Corporation; Town of Conklin (NY); Presencial; USD 72.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Bonus strategies

401k matching with company contrib.

Health savings options

Descripción de la vacante

Universal Instruments Corporation seeks a seasoned professional to own the end-to-end Order to Cash process. You will supervise a team, orchestrate build slots with manufacturing leadership, and drive revenue realization to meet monthly goals.

You will own cross-functional processes from contract review to invoicing, manage global order entry, and ensure accurate revenue recognition and reporting. A strong SAP/ERP background and leadership experience are required.

Formación

• Bachelor’s Degree in a relative field with 3+ years of Customer Order Management experience preferred.
• Associate’s Degree will be considered with commensurate experience.
• 2+ years of notable experience managing a relevant team.

Responsabilidades

• Manages and coordinates all activities pertaining to sales, order management and revenue recognition.
• Performs customer contract review ensuring compliance with order booking policies.
• Coordinates global order entry from regional sites and drives discipline in Salesforce for booking and revenue forecasting.
• Prioritizes build plans based on customer dates, internal capacity, and material availability.
• Drives on-time delivery and timely revenue through manage­ment of deliverables, incoterms and revenue recognition guidelines.
• Facilitates process improvements for information flow, order entry and scheduling.
• Coordinates cross-functional activities to ensure timely delivery and compliance with revenue recognition policies.
• Maintains high customer satisfaction through quality order management and on-time delivery.

Conocimientos

Customer Order Management

Team leadership

Cross-functional collaboration

Finance experience

Revenue focus

Sales coordination

Customer service

Educación

Bachelor’s Degree in a relative field

Associate’s Degree with commensurate experience

Herramientas

SAP

ERP systems

Descripción del empleo

Summary

This position drives our internal booking process and supervises a team. This role will orchestrate build slots (in conjunction with the manufacturing leadership team) and closure on revenue requirements to achieve and optimize monthly corporate revenue goals. The individual will also devise and implement continuous improvement programs and initiatives or process optimization to accelerate the velocity bookings and revenue realization.

Full cycle Order to Cash ( O2C ) process ownership includes; key engagement with sales staff, contract review, order entry and management, build, ship, delivery, installation and acceptance, invoicing, credit collections, customer acceptance and revenue recognition as well as management reporting of results versus forecast, optimize and maximize bookings and revenue in line with company goals and budgets.

Principal Accountabilities (Functional)

• Manages and coordinates all activities pertaining to sales, order management and revenue recognition.
• Oversees and performs customer contract review ensuring compliance with order bookingpolicies.
• Coordinates order entry activity globally from regional sites, and drives discipline in Salesforce for enabling the CRM tool to be functional for both booking and revenue forecasting
• Prioritizes build plans based on customer request dates, internal capacity, and material availability.
• Drive on-time delivery and timely revenue through management of deliverables, incoterms and revenue recognition guidelines.
• Facilitates process improvements in support of information flow, order entry and scheduling.
• Coordinates cross-functional activities to ensure timely and complete delivery of equipment ensuring compliance with company's revenue recognition and acceptance policies.
• Maintains high customer satisfaction through quality order management and on time delivery.

Principal Accountabilities (General Supervisory)

• Implements cross-training activities and plans toward the development of a highly flexible work force.
• Establishes and implements team/individual Critical Success Factors, including progress tracking.
• Interprets company policies to employees and enforces all safety regulations.
• Assures efficient utilization of materials, improvement of methods, and elimination of wasteful practices.
• Develops workforce planning and utilization programs to satisfy actual and projected requirements. Includes the scheduling of overtime and cost/effective use of temporary services.
• Analyzes and resolves work problems, or assists employees in solving work-related problems.
• Performs other job-related duties as required.

Minimum Requirements

• Bachelor’s Degree in a relative field with 3+ years of Customer Order Management
• Associate’s Degree with commensurate experience will be considered.
• 2+ years of notable experience managing a relevant team.
• Cross-Functional experience with Finance, Revenue,Sales andCustomer service departments.
• Contract review experience highly preferred.
• SAP or equivalent ERP experience.

Responsibility for Quality Procedures or Direct Product Quality

• Adheres to Universal Quality System policies and procedures and uses project management principles and standard problem solving tools to continuously improve work processes.

Physical Demands

• Requires the ability to use a computer on a frequent basis.
• Remaining stationary for extended periods, and needs be mobile enough to navigate through work areas.

Universal Instruments is an EOE/M/F/Vet/Disabled employer.

Target Annual Base Salary: $72,000 - $85,000 + Robust Benefits

What “U” Can Do For You

Rewards Package

• Competitive Compensation, Bonus Strategies, 401k Retirement Contribution Matching, Health Savings Options with Monthly Company Contributions and Investment Capability, Flexible Spending Options, Objective Merits, and Relocation Assistance.

Career Development

• Relevant Tuition, Upskilling, and Certification Reimbursement, Mentorship, Educational Institution Relations, Career Pathing.

Work/Life Balance

• Competitive Paid Time Off, Paid Holidays, and Wellness Hours.

Health & Wellbeing

• Comprehensive Medical, Dental, Vision, Life, Disability, Employee Assistance Plan (“EAP”) and Other Supplemental Coverage Options.

Company Culture

• Professional and Respectful Work Environment Driven by Our “6-C’s” Core Values: Customer-Centric, Collaboration, Creativity, Character, Courage, and Community.