Manager of Professional Development

Harris Beach Murtha; City of Rochester (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

Harris Beach Murtha seeks a Manager of Professional Development to lead the design, delivery, and oversight of the firm's training programs. The role directs the department, partners with stakeholders, and ensures impactful learning experiences for attorneys and staff.

Responsibilities include managing onboarding, developing content, evaluating resources, and promoting training across offices. This is an onsite, 40-hour week position with competitive compensation in the

Qualifications

• Bachelor’s degree or equivalent in education/training preferred.
• 5+ years related work experience preferred.
• Experience in a law firm is a plus.
• Advanced knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
• Knowledge of eLearning software and online training tools.
• Familiarity with LMS for managing users, courses, assessments, reporting (a plus).
• Strong verbal and written communication skills.

Responsibilities

• Manage the daily operations of the department, including oversight of new hire training and ongoing learning initiatives (e.g., Skill Building Sessions).
• Collaborate with stakeholders and lead a team to develop and deliver training.
• Evaluate resources and load balance to maximize value with a small team.
• Coordinate training team’s coverage to support onboarding for new hires.
• Maintain and administer the Introduction to Technology curriculum for new hires.
• Monitor progress as individuals transition into roles and provide support.
• Collaborate with project teams to transform content into effective learning.
• Foster interaction across teams to identify training opportunities.
• Promote training offerings via email and intranet site.
• Manage training resource catalog and update tutorials.
• Develop new content using alternative delivery methods (self-guided, bite-size learning).
• Assist with other duties as needed.

Skills

MS Office Suite

eLearning software

LMS familiarity

Verbal and written communication

Project management

Education

Bachelor’s degree or equivalent (education/training)

5+ years related experience

Law firm experience preferred

Tools

LMS software tools

Job description

Location

Albany, Buffalo, Rochester or Syracuse, NY; Hartford, CT (100% in the office)

Position Overview

Harris Beach Murtha is seeking a Manager of Professional Development to provide leadership and oversight for the delivery of training and development. For those who have strategic training and development experience and are excited about an innovative, growing law firm with over 165 years of success.

Qualifications

• A bachelor’s degree or an equivalent combination of formal education and experience with adult education (preferred)
• 5+ years of related work experience (preferred)
• Law firm experience a plus
• Advanced knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel)
• Knowledge of eLearning software and on-line training tools
• Familiarity with a Learning Management System (LMS) as to how to manage users, courses, assessments, and reporting is a plus
• Strong verbal and written communication skills, with the ability to effectively and efficiently respond to timely requests and concerns

Responsibilities

• Manage the daily operations of the department, including oversight of new hire training and supporting a variety of new and ongoing learning initiatives (e.g., Skill Building Sessions).
• Collaborate with key stakeholders, subject matter experts, and lead a team of professionals to develop and deliver training.
• Evaluate potential resources and load balancing to generate maximum value from a small team.
• Coordinate the training team’s coverage to support the firm’s onboarding process for new hires.
• Maintain and administer the firm’s Introduction to Technology curriculum that provides systems/software training for new hires.
• Work with trainers to monitor a person’s progress as they transition into their role and provide support as needed.
• Collaborate with project teams on firm initiatives (e.g., participate in development meetings, testing, user refinement, and obtain input from subject experts) to transform raw content into effective and engaging learning.
• Foster interaction with various teams and departments across the firm to keep a pulse on activity and training opportunities.
• Communicate and promote what is available to everyone for training and technology through email and/or the firm’s intranet site.
• Manage the catalog of training resources (e.g., guides, videos, etc.) on the firm’s intranet site, working alongside training team members on new materials, updating and retiring existing tutorials.
• Develop new content by identifying and exploring alternative delivery methods, where appropriate (e.g., self-guided, bite-size learning, etc.), and incorporating creative design principles for print or video formats to help make the content easy to understand and remember.
• Assist with other duties as needed.

Desired Attributes

• Exhibit strong project management skills with attention to detail.
• Demonstrate strong client service and active listening skills.
• Show consistent logic, rationale, and objectivity in decision making.
• Believe in the firm’s core values: collaboration, inclusion, ingenuity, respect, integrity, and commitment.
• Enjoy working with diverse personalities within various levels of the firm.
• Can occasionally travel to other offices when required.
• Are comfortable working fully onsite and can work flexible and/or fluctuating hours.

Compensation and Schedule

Salary information will vary depending upon relevant experience for the position, geographic locations, and weekly hours schedule. The anticipated weekly schedule for the Manager of Professional Development is 40 hours per week.

Albany, Buffalo, Rochester, and Syracuse, NY: $85,000 - $105,000

Equal Opportunity Statement

Harris Beach Murtha is committed to an inclusive environment and welcomes applications from diverse candidates with varied background and skills, including military experience. Harris Beach Murtha Cullina PLLC is an Equal Opportunity Employer.