Manager of Platform Engineering

Fullsteam Operations LLC; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a leading provider of software and payments technology as a Manager of Platform Engineering. This role involves strategic integration leadership, ensuring compliance, and optimizing processes to enhance the company's payment platform. You will lead a dynamic team, fostering innovation and excellence while driving best practices in API integration. As part of a rapidly growing company, you'll play a crucial role in helping small and medium-sized businesses thrive through seamless payment solutions. If you are passionate about technology and leadership, this is an exciting opportunity to make a significant impact.

Qualifications

• 7+ years of experience in technical integrations and API management.
• Strong understanding of the payments industry and compliance standards.

Responsibilities

• Provide strategic leadership for integrating business units into the payment platform.
• Oversee compliance and data security throughout the integration process.

Skills

Strategic Thinking

Ethical Leadership

Team Building

Motivation and Inspiration

Problem-Solving

Emotional Intelligence

Adaptability

Resource Management

Education

Bachelor’s degree in Computer Science

M.B.A. (preferred)

Tools

SQL Server

Jira

Job description

Manager of Platform Engineering page is loaded

Manager of Platform Engineering

Apply locations Remote - US time type Full time posted on Posted 3 Days Ago job requisition id JR101474

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Responsibilities and Duties:

Strategic Integration Leadership:

• Provide strategic and technical leadership to seamlessly integrate diverse business units into Fullsteam's payment platform.

• Optimize API integration, maintain PCI compliance, and drive IT best practices to enhance post-merger strategies.

Quality Standards and Alignment:

• Oversee the integrator certification process, ensuring all integrations meet Fullsteam's quality standards and align with the company's strategic goals.

• Align the technical aspects of integration with platform capabilities, promoting efficiency and excellence.

Compliance and Data Security:

• Play a pivotal role in upholding data security and ensuring robust PCI compliance throughout the integration process.

Process Optimization:

• Streamline integration processes for consistent and efficient outcomes, regularly updating projects and facilitating smoother post-merger strategies.

General Requirements

• Adapts to changing priorities and business needs by willingly taking on additional tasks and responsibilities as assigned by management.

• Must work the hours and location as assigned by management.

• Demonstrates commitment to upholding company standards and values by consistently following all company policies, procedures, and guidelines.

Skills and Competencies:

Leadership Skills

• Strategic Thinking: Capacity to think ahead, set clear goals, and develop long-term plans to achieve organizational objectives.

• Ethical Leadership: Demonstrates integrity, honesty, and transparency in all actions and decisions, serving as a role model for ethical behavior within the organization.

• Team Building: Capable of bringing together diverse individuals, fostering a positive team environment, and promoting collaboration and teamwork.

• Motivation and Inspiration: Able to inspire and motivate others towards achieving common goals, providing vision and direction to the team.

• Empowerment: Skillful in delegating tasks and responsibilities, empowering team members to take ownership and initiative in their roles.

• Coaching and Development: Dedicated to the growth and development of team members, providing constructive feedback, mentoring, and opportunities for learning and advancement.

• Conflict Resolution: Proficient in managing conflicts and disagreements within the team or organization, facilitating constructive dialogue, and finding mutually beneficial solutions.

• Innovation: Encourages creativity and innovation, fostering a culture of continuous improvement and adaptation to drive organizational success.

• Decision Making: Skilled at making sound decisions under pressure, considering all relevant factors and potential consequences.

• Problem-Solving: Ability to analyze complex situations, identify problems, and develop effective solutions.

• Emotional Intelligence: Awareness of one's own emotions and the ability to empathize with others, fostering strong interpersonal relationships and effectively managing emotions in challenging situations.

• Adaptability: Flexible and able to adapt to changing circumstances, environments, and priorities, while maintaining focus on overarching objectives.

• Resource Management: Efficiently allocates resources, including time, budget, and personnel, to optimize productivity and achieve strategic objectives.

• Crisis Management: Demonstrated ability to remain calm and composed in high-pressure situations, leading the team effectively through crises and uncertainty.

Other Skills and Competencies:

• Demonstrated ability to lead complex technical integrations.

• Strong experience with SQL Server.

• Quick and relentless learner, adaptable to unfamiliar situations and tasks.

• Analytical, curious, and open to change.

• Skilled in developing specific goals and plans to prioritize, organize, and accommodate work responsibilities and meet business deadlines.

• Ability to effectively speak, write, and understand the English language. Excellent written and verbal communication skills with the ability to communicate with leadership staff, cross functional teams, and external sources.

• Ability to use computers and computer systems to navigate databases, enter data, and process information.

• Ability to understand software products, including but not limited to Microsoft Office.

Experience and Education Requirements:

• Bachelor’s degree in computer science, Software Engineering, Management Information Systems, or a related field. Equivalent work experience (4+ years) in software/integration can substitute for a degree; an M.B.A. is a plus.

• At least five (7) years of progressive experience demonstrating proficiency in REST & SOAP APIs, SQL Server, and Jira’s Service Project and utilizing Agile/Scrum software methodologies and tools.

• Prior experience as a lead project engineer is preferred.

• Strong understanding of the payments industry, including Credit Card Ecosystem, Tokenization, Payments Processing, Digital Wallets, PCI-DSS, and more.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

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About Us

Fullsteam: Leading the Evolution of Software and Payments

Fullsteam integrates modern and scalable payments technology with vertical software to create industry-specific features and end-to-end business management systems.

Fullsteam is a rapidly growing, dynamic, and exciting private equity-backed software and payments company headquartered in Auburn, AL.The company was formed in 2018 by a core group of talented payments and software experts. Fullsteam is quickly expanding its operations through the acquisition of strategic portfolio companies that could benefit from our cutting-edge software and payments platform.