Manager of Operations

JMJ Phillip; Houston (TX); On-site; USD 175,000 - 225,000; Full time

Job summary

JMJ Phillip Group in Houston seeks an experienced Manager of Operations to oversee daily business operations, optimize processes, and lead cross-functional teams to achieve strategic objectives. This role requires a results-driven leader with strong decision-making and people management skills.

The position focuses on operational efficiency, cost control, and continuous improvement, with collaboration across executive leadership.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field; master's degree preferred.
• Extensive experience in operations management or senior-level operational leadership.
• Proven ability to develop and execute operational strategies.
• Strong budgeting, financial planning, resource allocation, and cost management skills.
• Experience leading teams and managing cross-functional operations.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent communication, decision-making, and leadership skills.
• Experience developing performance metrics and driving continuous improvement initiatives.
• Ability to manage multiple priorities and make strategic decisions in a fast-paced environment.

Responsibilities

• Oversee daily business operations to ensure efficiency, productivity, and consistent execution of organizational objectives.
• Develop and implement operational strategies, policies, and procedures to improve overall performance.
• Monitor key performance indicators and operational metrics to identify opportunities for improvement.
• Establish processes and systems that support business growth, scalability, and operational effectiveness.
• Identify operational challenges and implement solutions to minimize inefficiencies and disruptions.
• Ensure resources, staffing, and workflows are effectively aligned with business priorities.
• Collaborate with senior leadership to establish operational goals and long-term strategies.
• Evaluate existing processes and implement continuous improvement initiatives.
• Develop and monitor operating budgets, resource allocation, and cost-control measures.
• Analyze operational data and prepare reports to support business decisions.
• Identify opportunities to improve productivity, reduce costs, and enhance service delivery.
• Lead, mentor, and develop managers and operational teams.
• Establish clear performance expectations and accountability across departments.
• Promote collaboration and effective communication between business units.
• Oversee workforce planning, employee development, and performance management.
• Foster a culture of continuous improvement, accountability, and operational excellence.
• Work with department leaders to ensure alignment of priorities.
• Ensure compliance with regulations, policies, and industry standards.
• Monitor operational risks and implement controls and corrective actions.
• Build and maintain relationships with internal and external stakeholders.

Skills

Leadership

Strategic Planning

Budgeting

Cross-functional Collaboration

Data Analysis

Communication

Education

Bachelor's degree in Business Administration/Operations Management

Master's degree preferred

Job description

We are seeking an experienced Manager of Operations to oversee business operations, drive organizational efficiency, and ensure the successful execution of operational strategies. This role is responsible for managing daily activities, optimizing processes, leading cross-functional teams, and ensuring operational goals align with overall business objectives. The ideal candidate is a strategic and results-driven leader with strong decision-making, problem-solving, and team management skills.

Position Responsibilities

Operational Management

• Oversee daily business operations to ensure efficiency, productivity, and consistent execution of organizational objectives.
• Develop and implement operational strategies, policies, and procedures to improve overall performance.
• Monitor key performance indicators and operational metrics to identify opportunities for improvement.
• Establish processes and systems that support business growth, scalability, and operational effectiveness.
• Identify operational challenges and implement solutions to minimize inefficiencies and disruptions.
• Ensure resources, staffing, and workflows are effectively aligned with business priorities.

Strategic Planning & Process Improvement

• Collaborate with senior leadership to establish operational goals and long-term business strategies.
• Evaluate existing processes and implement continuous improvement initiatives.
• Develop and monitor operating budgets, resource allocation, and cost-control measures.
• Analyze operational data and prepare reports to support business decisions.
• Identify opportunities to improve productivity, reduce costs, and enhance service delivery.

Team Leadership & Development

• Lead, mentor, and develop managers and operational teams.
• Establish clear performance expectations and accountability across departments.
• Promote collaboration and effective communication between business units.
• Oversee workforce planning, employee development, and performance management.
• Foster a culture of continuous improvement, accountability, and operational excellence.

Cross-Functional Coordination & Compliance

• Work closely with department leaders to ensure alignment of operational priorities.
• Ensure compliance with applicable regulations, company policies, and industry standards.
• Monitor operational risks and implement appropriate controls and corrective measures.
• Build and maintain effective relationships with internal and external stakeholders.

Prerequisites

• Bachelor's degree in Business Administration, Operations Management, or a related field; a master's degree is preferred.
• Extensive experience in operations management or senior-level operational leadership.
• Proven ability to develop and execute operational strategies.
• Strong background in budgeting, financial planning, resource allocation, and cost management.
• Demonstrated experience leading teams and managing cross-functional operations.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, decision-making, and leadership abilities.
• Experience developing performance metrics and driving continuous improvement initiatives.
• Ability to manage multiple priorities and make strategic decisions in a fast-paced business environment.

Certifications (Preferred, but Not Required)

• Project Management Professional (PMP) certification.
• Lean Six Sigma certification.
• Certified Manager (CM) credential.
• Relevant operations management or business leadership certifications.

What the Role Offers

• Annual salary range of $175,000–$225,000.
• Senior-level leadership opportunity with significant operational responsibility.
• Opportunity to influence business strategy and organizational performance.
• Ability to lead process improvements and drive operational excellence.
• Collaborative environment working closely with executive leadership and cross-functional teams.

Why Houston?

Houston offers a strong and diverse business environment with established industries in energy, manufacturing, logistics, healthcare, and professional services. Its extensive transportation infrastructure, major commercial centers, and access to a broad talent pool make it an attractive location for experienced operations leaders. The city's dynamic business landscape provides opportunities to drive organizational growth, strengthen operational performance, and build relationships across multiple industries.