Manager of Mid Revenue Cycle Primary and Palliative (CPC)

VIA Health Partners; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Vision Dental through BCBS

28 days Paid Time Off

Mileage reimbursement

403b Retirement plan with matching

CHPN certification support

Job summary

VIA Health Partners in Charlotte, NC is seeking a Director of Billing who can lead our billing and receivables team, optimize revenue cycle processes, and ensure compliance across payer methods. The role requires a bachelor’s degree in business, healthcare administration, management or accounting, 5–7 years of billing experience, and CPC certification; proven leadership essential.

Join a mission-driven nonprofit that offers strong benefits, a collaborative work environment, and opportunities for

Qualifications

• Bachelor's degree in business administration, healthcare administration, management or accounting.
• CPC certification required.

Responsibilities

• Directs supervision of billing and collections staff.
• Coordinates monthly billing and receivables close.
• Coordinates managed care authorizations.
• Oversees A/R aging and collections targets.
• Ensures accurate regulatory reporting and compliance.
• Maintains relationships with customers and internal departments.

Skills

Billing leadership

Revenue cycle

Team leadership

Billing software

Education

Bachelor's degree in business administration, healthcare administration, management or accounting

Certified Professional Coder (CPC)

Tools

Billing software

EHR/EMR systems

Job description

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people first organization whose funds go to serve our mission.Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.We provide excellent benefits including:Medical, Vision, and Dental plans through BCBS28 days of Paid Time OffExcellent mileage reimbursement rate403b Retirement plan with matchingFocused programs honoring Veteran patientsAssistance with achieving Certified Hospice & Palliative Nurse (CHPN)Best Orientation and Onboarding program you’ve experiencedSeasoned Hospice leaders guiding your career growthEssential FunctionsEssential DutiesDirects supervision of billing and collections staff.Coordinates monthly billing and receivables close.Coordinates managed care authorizations.Coordinates traveling patient agreements with other Hospices.Approves sliding scale discounts, accounts receivable write-offs as appropriate.Manages A/R to ensure days in A/R remain in line with goals and that collections are maximized.Assists in preparation of required financial, management & regulatory reporting as applicable.Reviews processes to ensure accuracy, consistency, and efficiency.Stays abreast of current publications to identify issues that could affect our organization, changes in billing requirements, claims filing processes etc.Assists in maintenance of patient care software system, testing new releases and updates and making necessary adjustments to the system setup to ensure accurate billing.Assumes responsibility for the effective administration of Team functionsParticipates in the budget process and ongoing financial review.Oversees material resources distribution.Actively uses available reports and statistical data to manage the program effectively and efficiently.Interprets ALL organizational policies and procedures.Assumes responsibility for professional development and staying abreast of current trends in the healthcare field.Ensures the timely incorporation of new information and methods into practice. Plans and directs continuing education activities.Assumes responsibility for establishing and maintaining professional relationships with all customers.Responds to customer concerns and facilitates prompt resolution of issues. Make appropriate changes in practice based on concerns.Ensures that problems and questions are effectively addressed, researched, and resolved. Receives and responds to emails/voice mails as necessary.Assumes responsibility for establishing and maintaining effective working relationships with leadership and staff in other departments.Attends meetings and participates actively in internal organizational activities. Reports and acts on potential issues for improvement, participates on management teams, and participates in quality assurance audits as needed.Keeps other leadership and supervisors well informed of area activities and of any significant problems.Collaborates with Human Resources on staff policy interpretation and implementation.May perform other duties as required.Minimum QualificationsA bachelor’s degree in business administration, healthcare administration, management or accounting required. Or the equivalent combination of education, technical certifications, training, and work experience.A minimum of 5-7 years of relevant billing experience required.A minimum of 5 years of increasing management responsibility is required.Certified Professional Coder (CPC required)