Manager of Inside Sales

ATI; Monroe (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

ATI is seeking a Manager of Sales to oversee Inside Sales and Sales Support, ensuring customer satisfaction and operational efficiency. The role focuses on coaching staff, optimizing workflows, and coordinating across departments to meet commercial goals.

The position requires strong leadership, data-driven decision making, and a proven track record in sales or customer service management within a manufacturing or technical environment.

Qualifications

• 5 years of inside sales or customer service experience.
• Bachelor's degree in Business or related area.
• 2+ years experience managing a team of sales or customer service professionals.

Responsibilities

• Lead Inside Sales and Sales Administration by communicating and managing expectations and job results.
• Facilitate processes of all sales-related tasks, complete and approve administrative paperwork, and maintain a sales database.
• Develop relationships among customers, commercial managers, and other departments to align goals and solve problems.
• Develop and maintain marketing reports/data to support the commercial department.
• Responsible for budget preparation; monitor costs and analyze variances; review and approve invoices.

Skills

Analytical thinking

Leadership

Communication

Time management

Detail orientation

Education

Bachelor's degree in Business or related area

Tools

Microsoft Office

Oracle

Maximo

Job description

Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.

Primary Purpose of this Job

The Manager of Sales positions will manage the day to day functions of Inside Sales and Sales Support to ensure customer satisfaction.

Essential Functions (other duties may be assigned)

• * Attract, hire and train new employees. Lead Inside Sales and Sales Administration
  by communicating and managing expectations and job results. Coach employees
  while implementing systems, policies and procedures
• * Facilitate the processes of all sales-related tasks, complete and approve administrative
  paperwork, and maintain a sales database. Modify workflow processes to increase
  productivity, as needed
• * Develop interpersonal working relationships as a liaison among customers, commercial
  managers, and other departments to align goals, solve problems and ensure customer
  satisfaction
• * Develop and maintain marketing reports/data to support the commercial department
• * Responsible for budget preparation; monitor costs and analyze variances. Review and approve invoices for daily expenditures

Basic Requirements:

• 5 years of inside sales or customer service experience
• Bachelor's degree in Business or related area
• 2+ years experience managing a team of sales or customer service professionals

Essential Skills

• Proficient in Microsoft Office tools (Word, Excel, and Power Point at a minimum)
  required to accomplish day-to-day work activities and willingness to learn
  additional programs.
• * Sufficient knowledge of company, products, objectives and operations.
• Oracle, Maximo, etc. experience a plus.
• Skilled in:
• * Exceptional analytical, critical thinking and problem-solving capabilities.
• * Effective interpersonal, leadership, and written and verbal communication skills.
• * Excellent attention to detail, organization, and time management and prioritization skills.

We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science.

Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform.

*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.

ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.