Manager of Hospital Security and Valet

Baptist Health; Louisville (KY); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Baptist Health seeks a Manager of Security & Valet Services to oversee the hospital's Security and Valet Programs on a 24-hour basis. The role manages daily operations and addresses security, safety, and customer service issues for patients, visitors and staff.

Responsibilities include assisting employees and visitors with security matters, coordinating with the Director and front-line staff, investigating incidents, and maintaining a safe, welcoming environment while delivering high service

Formación

• Minimum of two years of security management experience, preferably in a hospital setting.
• Valid driver's license required.
• BCLS certification required or must be obtained within 90 days of hire; TASER X26P training preferred.
• Strong leadership, communication, problem-solving, and customer service skills are highly desired.

Responsabilidades

• Oversee 24-hour Security & Valet Services operations for the hospital.
• Manage day-to-day operations of Security and Valet departments.
• Investigate security-related incidents and support a safe, welcoming environment.
• Ensure high level of service for patients, visitors and staff; address security, safety and customer service issues.
• Coordinate communication between the Director, Security Officers, and Valet Attendants.

Conocimientos

Security management

Leadership

Communication

Problem-solving

Customer service

Driver's license

Herramientas

TASER X26P

Descripción del empleo

Summary

Job Description:

The Manager of Security & Valet Services has 24-hour responsibility for the oversight and management of the hospital's Security and Valet programs. This position manages the day-to-day operations of both departments and is responsible for addressing security, safety, and customer service-related issues.

The Manager assists employees, patients, and visitors with security and valet-related matters and provides continuity and communication between the Director, Security Officers, and Valet Attendants. Additional responsibilities include investigating security-related incidents, supporting a safe and welcoming environment, and ensuring a high level of service for patients, visitors, and staff.

Requirements:

• A minimum of two years of security management experience is required, preferably in a hospital or healthcare setting.
• A valid driver's license is required.
• BCLS certification is required or must be obtained within 90 days of hire. Experience with the TASER X26P, including course completion and instructor certification, is preferred; however, required training and certification must be completed after hire if not already obtained.
• Strong leadership, communication, problem-solving, and customer service skills are highly desired for this key position.

Baptist Health is an Equal Employment Opportunity employer.